FAQs

Why does my Mail say ‘You have no conversations’?

If you can see this message, it means that there are no conversations in any of your feeds. When messages start to arrive, this message will disappear and you’ll be able to see a list of conversations.

What is Support and how does it work?

Bird Support helps businesses unify customer data and deliver AI-powered support interactions across all channels (email, SMS/RCS, WhatsApp, social media, and Voice) to improve customer satisfaction and support efficiency.

Bird Support drives results across:

• Product discovery: Help customers discover relevant products and services.
• Issue resolution: Quickly solve customer problems and address concerns.
• Revenue generation: Turn support interactions into sales opportunities by identifying relevant product recommendations.