An introduction to Journeys
Get an introduction to Bird's journey builder and learn how to navigate the platform to create new personalised customer journeys.
How to build your first Journey
Learn how to start building powerful automated customer journeys using Bird's visual builder. In this guide you'll learn:
How to start with templates or build from scratch
Setting up trigger events like checkout abandonment
Adding WhatsApp messages with template variables
Creating backup communication paths across channels
Configuring journey end logic
