SMS destination

Puerto Rico

Puerto Rico

Dialing code +1 · North America. Review the recorded SMS sender capabilities and country requirements for Puerto Rico.

Part of Bird SMS. Compare the sender and operational requirements across your markets.

Policy last updated July 15, 2026

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What you can send

SMS
WhatsApp

Two-way messaging

Supported

Sender types

Compare the sender types listed for this destination, their registration requirements and recorded setup estimates. Confirm availability, throughput and timing for your use case.

SenderActivationSetup timeNotes
Short codeShort-code provisioningVariesSupports two-way replies.
Toll-free numberToll-free verificationVariesSupports two-way replies.
Long code (10DLC)10DLC registrationVariesSupports two-way replies.

Rules & regulations

Use this recorded country reference to prepare your launch. Requirements can depend on message purpose, sender type, network and recipient location; confirm the applicable rules before sending.

ConsentOpt-in required
Template approvalRequired
Quiet hoursNo window recorded

What this market refuses

High-risk financial services

  • Payday loans
  • Short-term high interest loans
  • Auto loans
  • Mortgage loans
  • Student loans
  • 3rd party Debt collection
  • Gambling/sweepstakes
  • Stock alerts
  • Cryptocurrency

Get-rich-quick schemes

  • Deceptive work-from-home programs
  • Risky investment opportunities
  • Multi-level marketing

Job postings *

*Exceptions are permitted if the message sender is the one doing the hiring

Carriers’ product competition

  • Competing products & services (e.g. home & mobile phone services)

Debt forgiveness

  • Debt consolidation
  • Debt reduction
  • Credit repair programs

Controlled substances

  • Alcohol
  • Cannabis and CBD
  • Tobacco and vape
  • All Schedule I and II drugs by the U.S. Controlled Substances Act

Others

  • Phishing
  • Firearms
  • Pornography or sex content
  • Profanity or hate speech
  • Fraud and scam
  • Deceptive marketing
  • Lead generation
  • Affiliate marketing (sharing user’s info with 3rd parties)

One API

How sending works

Use the same SMS API across supported destinations. Prepare an eligible sender, enable the destination and apply the recipient permission your message requires. Track the accepted message through carrier submission and the delivery reports available for that route.

Sending to Puerto Rico, answered

What senders ask before their first message to Puerto Rico.

Do I need to register a sender before sending SMS to Puerto Rico?
The reference requires registration for every listed sender type: a short code, a toll-free number, and a 10DLC long code. For a 10DLC long code you register your brand and a campaign with The Campaign Registry, then link the number to that campaign. Confirm sender eligibility and destination access before testing the registered number. A toll-free number goes through toll-free verification instead, a separate process from 10DLC. Work with Bird on short-code assignment, registration and costs. Short codes are country-specific.
Can I use an alphanumeric sender ID in Puerto Rico?
No. Bird offers a short code, a toll-free number, or a 10DLC long code here instead.
Can I receive replies from Puerto Rico?
Yes, if you send from a short code, a toll-free number, or a 10DLC long code. Replies are delivered to you as signed webhooks.
Are there quiet hours for SMS in Puerto Rico?
No country-wide sending window is recorded here. Confirm the rules that apply to your message purpose and recipient location.
Do I need consent before messaging someone in Puerto Rico?
Yes. The recipient must opt in before you send the first message. Provide an appropriate opt-out route and honor the recipient’s preferences.
What other channels can Bird reach Puerto Rico on?
WhatsApp and Voice, from the same account and API.

The rest of the SMS platform

One API, one set of keys. Explore the other capabilities.

Sender-ID registrationPre-register alphanumeric and dedicated senders where countries require it.RoutingDestination controls, carrier connectivity and reported routing outcomes.NumbersLong codes, short codes, toll-free, and alphanumeric sender IDs.SendingThe send API: segments, Unicode safety, batch, and idempotency.Two-wayInbound SMS and conversational replies as HMAC-signed webhooks.All destinationsCoverage, sender types, and rules for every country Bird reaches.

Put it into practice.

Continue with the documentation, guides and examples for this topic. Resources are in English.

Implementation guideSMS overviewExplore the capabilitySMS destinations
Get an implementation brief

Start sending to Puerto Rico

Create a workspace, register a sender, and send your first message from the same API you will scale on.

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