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Al Jazeera resolves 20% of fact-checking requests automatically via WhatsApp

AI-powered verification at media scale.

Al Jazeera resolves 20% of fact-checking requests automatically via WhatsApp
20%Auto-resolved requests

The Challenge

Al Jazeera's fact-checking agency receives thousands of verification requests daily via WhatsApp. Manual processing couldn't keep pace with the volume of misinformation circulating online.

The Solution

AI fact-checking agent. Bird's AI agent analyzes incoming claims against Al Jazeera's verified database.

WhatsApp-native flow. Users submit claims and receive verification results directly in WhatsApp.

Human escalation. Complex or novel claims route to human fact-checkers with AI-prepared context.

The Results

20% automatic resolution. One in five fact-checking requests resolved without human intervention.

Faster response times. AI triage means human fact-checkers focus on the hardest cases.

Al Jazeera

Bird's AI agent handles the straightforward verification requests, freeing our fact-checkers to focus on complex investigations.

Auto-resolved20%