Support Inbox
Manage every channel from a single inbox
Handle customer conversations across SMS, WhatsApp, email, and more from one unified inbox. Access complete customer context for every interaction.
One inbox for every customer conversation.
Access complete customer insights and manage all channels seamlessly.
Unified Channels
All messaging platforms in one view
AI-Enhanced Responses
Suggest replies and check grammar
Intelligent Routing
Route by intent, language, and sentiment
Automated Workflows
Handle common requests automatically
Rich Conversations
Share media, files, and payment links
Team Collaboration
Notes, handovers, and specialist access
Access complete customer context during every conversation
View comprehensive customer data, interaction history, and purchase information during conversations. AI surfaces relevant FAQ answers instantly and suggests optimal responses.
Every channel, one unified view
Handle customer conversations across SMS, WhatsApp, email, and more from a single inbox without switching between platforms.
Collaborate seamlessly across teams
Share notes internally, bring in specialists for expert advice, and maintain conversation context across team handovers.
Leading brands trust Bird to drive their success.
Proven outcomes from companies across the globe.
94.4%
SMS deliverability improved
3.2x
Faster campaign launches
28%
Higher engagement rate
Connect every data source you use.
Pre-built integrations for your entire tech stack.
Connect instantly, no dev work required
Pre-built connectors for every platform in your stack. Start unifying customer data today, not next quarter.
One customer view across everything
Pull data from every system, create complete customer profiles. Your entire tech stack contributing to intelligent support.
Enterprise security built for scale.
Compliance and security you can trust.
Scale without limits, update in real-time
Process millions of conversations instantly. Customer data syncs across all systems the moment it changes.
Global compliance, enterprise security
SOC 2 Type II certified with GDPR, HIPAA, ISO 27001 compliance. Data residency controls and granular access internationally.