Reach customers on
WhatsApp for Business

Reach customers on
WhatsApp for Business

Reach customers on
WhatsApp for Business

Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, files, locations and more.

Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, files, locations and more.

Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, files, locations and more.

2.5x

Conversions vs email

WhatsApp outperforms email in terms of conversions by 2.5x

75%

Average open rate

On average, WhatsApps achieve a 75% open rate

2 Billion

Monthly active users

Reach 2B people on the world's most used chat app.

The channel for broader reach and engagement

Deliver engaging, interactive, and personalized messages directly to any customer’s phones, on a platform they trust.

Higher reach

Reach 2B+ people

Engage

Increase customer engagement

Strengthen

Build stronger relationships

Rich content

Create rich, interactive converssations

Automate your marketing and customer service tasks with our intuitive visual builder. Equip frontline teams with automation tools, and innovate without depending on engineering.

Higher reach

Reach 2B+ people

Engage

Increase customer engagement

Strengthen

Build stronger relationships

Rich content

Create rich, interactive converssations

Automate your marketing and customer service tasks with our intuitive visual builder. Equip frontline teams with automation tools, and innovate without depending on engineering.

Higher reach

Reach 2B+ people

Engage

Increase customer engagement

Strengthen

Build stronger relationships

Rich content

Create rich, interactive converssations

Automate your marketing and customer service tasks with our intuitive visual builder. Equip frontline teams with automation tools, and innovate without depending on engineering.

Easily create and manage
conversations on WhatsApp

Modernize your customer interactions with personalized conversations, new behavioral insights, and rich messaging capabilities.

Marketing Automation

Run campaigns on WhatsApp to send promotions and create shopping experiences.

Chatbots

Build interactive, personalized chatbots that take care of repetitive and manual work.

E-commerce

Run retargeting campaigns, provide customer support, and shop and track packages directly in the app.

Marketplaces

Onboard partners, keep customers up-to-date, and facilitate anonymized conversations.

Logistics

Track order status, automate support requests, and orchestrate your fleet.

Convert on the spot

Enable customers to checkout without having to leave the conversation.

Create the conversations your
customers want

Increase engagement by making conversations rich, personalized, and interactive. Make things easy on your customers with buttons and picklists. Give them a unique experience by rich content.

In-depth insights

Optimize your WhatsApp strategy with real-time engagement visibility. Track customer engagement via open rates, click-through rates, and response rates.

WhatsApp-compatible numbers

Log in with your Meta Business Account to bring your existing WhatsApp number into Bird, or create more channels with our virtual numbers.

Template approval

Manage template approvals, quality scores, and campaign performance—all from one place.


Dive into the guides and hit the ground running

Explore the rest of the platform

Intuitive products

built for the Enterprise

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

Connect your existing tools and data sources with ease

Matahari, the largest retail platform in Indonesia — managed to reach millions of customers with a delivery rate of 98%, and achieved conversion rates 2.5 times the industry average.

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

Tjhai A Eng, Marketing & Loyalty

Tjhai A Eng, Marketing & Loyalty

Read more

2.5x

Increased sales
conversion rates

98%

WhatsApp
delivery rate

15M

WhatsApp marketing
messages sent

Your new standard in Marketing, Payments & Sales. It's Bird

The right message -> to the right person -> at the right time.