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E25005 — PreferencePersonStatedNotRemovable

This preference records the person's own statement, so it cannot be deleted.
  • HTTP status: 422
  • Type: validation_error
  • Name: PreferencePersonStatedNotRemovable

What to do

An unsubscribe, a stop keyword, or a preference-page choice is the person's statement to reverse, not the workspace's. To restore messaging with their consent, record a granted statement carrying consented_at evidence — that records the change of mind instead of erasing the opt-out.