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You don't have to choose between customer satisfaction and cost efficiency

You don't have to choose between customer satisfaction and cost efficiency

You don't have to choose between customer satisfaction and cost efficiency

Learn how MessageBird helps businesses achieve support solutions that delight customers and keep costs low.

Learn how MessageBird helps businesses achieve support solutions that delight customers and keep costs low.

Learn how MessageBird helps businesses achieve support solutions that delight customers and keep costs low.

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Trusted by over 25,000 businesses

Don’t leave your customers hanging

Don’t leave your customers hanging

Don’t leave your customers hanging

Layanan pelanggan terjadi di mana saja — tidak hanya melalui telepon atau email. Tanggapi pertanyaan pelanggan tidak peduli di mana mereka berada, termasuk WhatsApp, Instagram, Google Bisnis, SMS, dan lainnya.

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Percepat waktu penyelesaian

Percepat waktu penyelesaian

Percepat waktu penyelesaian

Tingkatkan efisiensi agen dan perbaiki pengalaman pelanggan dengan sekumpulan alat otomatisasi yang dirancang untuk bisnis Anda yang berkembang pesat — alur kerja, pengalihan dan penugasan tiket, chatbot, dan banyak lagi.

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Skala dengan bantuan AI

Skala dengan bantuan AI

Skala dengan bantuan AI

Mulailah berbicara dengan pengguna, menjawab pertanyaan pelanggan, dan memfasilitasi peluang potensial langsung dari situs web atau aplikasi Anda.

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Selesaikan setiap kasus penggunaan dukungan

Selesaikan setiap kasus penggunaan dukungan

Selesaikan setiap kasus penggunaan dukungan

Bird menawarkan solusi yang sudah dikemas untuk membuat Anda segera memulai. Lihat beberapa contoh di bawah, atau bekerja sama dengan tim Rekayasa Solusi kami untuk membangun kasus penggunaan yang tepat sesuai dengan kebutuhan bisnis Anda.

Penolakan panggilan ke pesan

Chatbot mandiri

Rute tiket lanjutan

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Cari tahu lebih lanjut

Cari tahu lebih lanjut

Cari tahu lebih lanjut

Kotak Masuk

WhatsApp Business Team Inbox

Get an official WhatsApp Business account and start talking to your customers using Inbox, the most intuitive and easy-to-use customer support platform.

Kotak Masuk

WhatsApp Business Team Inbox

Get an official WhatsApp Business account and start talking to your customers using Inbox, the most intuitive and easy-to-use customer support platform.

Kotak Masuk

WhatsApp Business Team Inbox

Get an official WhatsApp Business account and start talking to your customers using Inbox, the most intuitive and easy-to-use customer support platform.

Kecerdasan Buatan

Offer instant 24/7 support with ChatGPT on WhatsApp

Use AI to answer any customer question — from where is my order, to what is the meaning of life.

Kecerdasan Buatan

Offer instant 24/7 support with ChatGPT on WhatsApp

Use AI to answer any customer question — from where is my order, to what is the meaning of life.

Kecerdasan Buatan

Offer instant 24/7 support with ChatGPT on WhatsApp

Use AI to answer any customer question — from where is my order, to what is the meaning of life.

Video Service Innovation

Delight customers through personalized video services

Reach new audiences and create a highly personal and engaging experience without having an in-person meeting. Innovative businesses are leveraging this new channel in smart ways, transforming their customer journeys.

Video Service Innovation

Delight customers through personalized video services

Reach new audiences and create a highly personal and engaging experience without having an in-person meeting. Innovative businesses are leveraging this new channel in smart ways, transforming their customer journeys.

Video Service Innovation

Delight customers through personalized video services

Reach new audiences and create a highly personal and engaging experience without having an in-person meeting. Innovative businesses are leveraging this new channel in smart ways, transforming their customer journeys.

Video Banking

Make online banking just as personal, through video

Customer expectations are shifting away from physical interactions in local branches towards online, instant and personal experiences. Video banking can solve problems and makes financial services convenient, instant and personal.

Video Banking

Make online banking just as personal, through video

Customer expectations are shifting away from physical interactions in local branches towards online, instant and personal experiences. Video banking can solve problems and makes financial services convenient, instant and personal.

Video Banking

Make online banking just as personal, through video

Customer expectations are shifting away from physical interactions in local branches towards online, instant and personal experiences. Video banking can solve problems and makes financial services convenient, instant and personal.

Notifications and alerts

Keep your customers and teams in the loop

Send notifications and alerts on via email or messaging app to ensure users and staff are informed and alerted on time.

Notifications and alerts

Keep your customers and teams in the loop

Send notifications and alerts on via email or messaging app to ensure users and staff are informed and alerted on time.

Notifications and alerts

Keep your customers and teams in the loop

Send notifications and alerts on via email or messaging app to ensure users and staff are informed and alerted on time.

Chatbot WhatsApp

Automatisasi percakapan dengan WhatsApp Chatbots

Dengan mudah mengatur dan menyebarkan Chatbot WhatsApp pintar — dengan atau tanpa kode.

Chatbot WhatsApp

Automatisasi percakapan dengan WhatsApp Chatbots

Dengan mudah mengatur dan menyebarkan Chatbot WhatsApp pintar — dengan atau tanpa kode.

Chatbot WhatsApp

Automatisasi percakapan dengan WhatsApp Chatbots

Dengan mudah mengatur dan menyebarkan Chatbot WhatsApp pintar — dengan atau tanpa kode.

Marketing Automation

Build and automate buyer journeys without code

Build the marketing journeys you want for your customers. Without requiring costly developer time.

Marketing Automation

Build and automate buyer journeys without code

Build the marketing journeys you want for your customers. Without requiring costly developer time.

Marketing Automation

Build and automate buyer journeys without code

Build the marketing journeys you want for your customers. Without requiring costly developer time.

Email ke SMS

Send Email to SMS

Easily send SMS messages directly from your email account, no extra software necessary.

Email ke SMS

Send Email to SMS

Easily send SMS messages directly from your email account, no extra software necessary.

Email ke SMS

Send Email to SMS

Easily send SMS messages directly from your email account, no extra software necessary.

Saluran

Pemasaran WhatsApp

Pemasaran Email

APIs

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Otomatisasi

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© 2024 Bird. Semua hak dilindungi undang-undang.

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Saluran

Pemasaran WhatsApp

Pemasaran Email

APIs

Tumbuh

Formulir Pendaftaran

Sumber Daya

Terlibat

Otomatisasi

Perusahaan

© 2024 Bird. Semua hak dilindungi undang-undang.

Dibuat dengan <3 di Amsterdam

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Saluran

Pemasaran WhatsApp

Pemasaran Email

APIs

Tumbuh

Formulir Pendaftaran

Sumber Daya

Terlibat

Otomatisasi

Perusahaan

© 2024 Bird. Semua hak dilindungi undang-undang.

Dibuat dengan <3 di Amsterdam

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