Marketing Platform
Run campaigns, automations, and conversations from one marketing workspace
Manage contact records, build reusable templates, schedule email broadcasts, and trigger multi-step workflows across Email, SMS, and WhatsApp without stitching together separate channel tools.
Shared contacts, templates, and channels in one workspace.
Coordinate broadcasts, automated journeys, and two-way replies on a single contact model.
Unified Channels
Email, SMS, and WhatsApp in one workspace
Reusable Templates
Multi-language templates with contact and payload variables
Contact Directory
Match email, phone, and external_id with up to 200 custom properties
Visual Automations
Trigger journeys from webhooks, inbound replies, or schedules
Enterprise Security
SOC 2, GDPR, CCPA, HIPAA compliant
Shared Inbox
Manage WhatsApp replies with labels and AI agent handoff
Consolidate your channel tools onto one contact record
Keep your audiences, templates, suppression lists, and channel senders in a single workspace so marketing and engineering work from the same source of truth.
Email broadcasts and reusable templates across Email, SMS, and WhatsApp
Author Email, SMS, and WhatsApp templates in the dashboard, React Email, REST API, CLI, or Bird MCP, then send immediately or schedule email broadcasts up to a year in advance.
One contact record across your channels
Link each customer's email address, E.164 phone number, and external_id on a single profile with up to 200 typed custom properties for personalization and workflow branching.
Automate event-driven journeys and track recipient outcomes
Trigger multi-step workflows from live backend events, pause for customer replies or application webhooks, and export recipient-level delivery data.
Recipient-level delivery and engagement tracking
Monitor sent, delivered, opened, clicked, bounced, and complained counts per campaign, inspect individual recipient statuses, or export up to 500,000 rows to CSV.
Webhook-triggered workflows and live wait steps
Start automations from application webhooks or inbound messages, pause runs with Wait for application event until a backend event matches your business key, and update audiences mid-flow.
With Flow Builder we are able to adapt and run the same process through very heterogeneous markets: from Croatia to Uganda or Kazakhstan.
Luis Grau Granada
Global Head of Courier Operations
4x
Faster partner onboarding for some countries
300%
Efficiency in partner onboarding capacity
30-80%
Reduction in partner onboarding costs
Trusted by companies that depend on their data.
Airwallex, Glovo, and Zillow measured these results on Bird.
94.4%
SMS deliverability improved
3.2x
Faster campaign launches
28%
Higher engagement rate
Connect your application, CRM, and data files.
Import contacts from spreadsheets or sync via REST API, CLI, and webhooks.
Batch API sync and spreadsheet imports
Upload CSV, TSV, or Excel files up to 50,000 rows with column mapping and deduplication, or sync up to 1,000 contacts per call through POST /v1/contacts/batch.
Webhook triggers and live event wait steps
Fire workflows from your backend or CRM over webhooks and pause active journeys with Wait for application event until a confirmation webhook arrives.
Built for compliance and high-volume delivery.
Send-time suppression checks and enterprise security controls.
Send-time opt-out and suppression enforcement
Broadcasts and automations resolve audience membership and per-channel suppressions at send time, filtering out email unsubscribes, hard bounces, complaints, and SMS STOP opt-outs.
Global compliance, enterprise security
Bird is SOC 2 certified with GDPR, CCPA, and HIPAA compliance, and offers data residency controls and granular access internationally.
Put it into practice.
Continue with the documentation, guides and examples for this topic.