PagerDuty enables real-time notifications at scale using Bird
PagerDuty uses Bird’s Voice connectivity to ensure its crucial services function wherever customers require it.
Region
Global
Channels
Voice
Producs used
Voice API
PagerDuty enables real-time notifications at scale using Bird
PagerDuty uses Bird’s Voice connectivity to ensure its crucial services function wherever customers require it.
Region
Global
Channels
Voice
Producs used
Voice API
PagerDuty enables real-time notifications at scale using Bird
PagerDuty uses Bird’s Voice connectivity to ensure its crucial services function wherever customers require it.
Region
Global
Channels
Voice
Producs used
Voice API
Global reliability
Global reliability
Business-critical alerts worldwide
220+
220+
Global telecom providers
Bird’s carrier optimization
Bird’s carrier optimization
improve notifications in hard-to-reach regions
PagerDuty is a digital operations management platform that helps companies of all sizes proactively manage their digital ecosystem through monitoring and alerts — enabling immediate action when every second matters.
Alerts and notifications used to be complex and spotty, but PagerDuty works to make them reliable and accessible. Its cloud-based services integrate with virtually any software-enabled system so that the moment something goes wrong, the customer is alerted.
Challenge
When there’s an incident — a misconfiguration, a server down, or any technical problem that may cause issues — the right team or individual needs to know as soon as possible, to minimize potential impact on their users. With PagerDuty’s platform, incidents are sent to the right on-call responders using predefined escalation policies to enable faster responses.
But with customers worldwide, PagerDuty must deliver these notifications wherever its customers are located.
Solution
PagerDuty uses Bird’s Voice connectivity to ensure its crucial services function wherever customers require it. Bird enables reliable caller ID globally — even while delivering calls in distant countries — to increase the likelihood business-critical notifications being answered.
For PagerDuty, using Bird’s supernetwork and numbers API provides direct access to over 220 global telcos and cost-effective, local numbers where needed.
Ensuring reliable alerts at scale
PagerDuty makes alerting dependable, simple and accessible, so that its customers can keep their digital services up and running properly. Pairing this with Bird’s telecom infrastructure, PagerDuty’s platform helps to reduce downtime and outages for its customers around the globe.
“Our business is built on trust — customers rely on us to deliver business-critical notifications worldwide, which is why having a solid telecommunications partner is so important.”
Leeor Engel, Senior Engineering Manager at PagerDuty
PagerDuty is a digital operations management platform that helps companies of all sizes proactively manage their digital ecosystem through monitoring and alerts — enabling immediate action when every second matters.
Alerts and notifications used to be complex and spotty, but PagerDuty works to make them reliable and accessible. Its cloud-based services integrate with virtually any software-enabled system so that the moment something goes wrong, the customer is alerted.
Challenge
When there’s an incident — a misconfiguration, a server down, or any technical problem that may cause issues — the right team or individual needs to know as soon as possible, to minimize potential impact on their users. With PagerDuty’s platform, incidents are sent to the right on-call responders using predefined escalation policies to enable faster responses.
But with customers worldwide, PagerDuty must deliver these notifications wherever its customers are located.
Solution
PagerDuty uses Bird’s Voice connectivity to ensure its crucial services function wherever customers require it. Bird enables reliable caller ID globally — even while delivering calls in distant countries — to increase the likelihood business-critical notifications being answered.
For PagerDuty, using Bird’s supernetwork and numbers API provides direct access to over 220 global telcos and cost-effective, local numbers where needed.
Ensuring reliable alerts at scale
PagerDuty makes alerting dependable, simple and accessible, so that its customers can keep their digital services up and running properly. Pairing this with Bird’s telecom infrastructure, PagerDuty’s platform helps to reduce downtime and outages for its customers around the globe.
“Our business is built on trust — customers rely on us to deliver business-critical notifications worldwide, which is why having a solid telecommunications partner is so important.”
Leeor Engel, Senior Engineering Manager at PagerDuty
PagerDuty is a digital operations management platform that helps companies of all sizes proactively manage their digital ecosystem through monitoring and alerts — enabling immediate action when every second matters.
Alerts and notifications used to be complex and spotty, but PagerDuty works to make them reliable and accessible. Its cloud-based services integrate with virtually any software-enabled system so that the moment something goes wrong, the customer is alerted.
Challenge
When there’s an incident — a misconfiguration, a server down, or any technical problem that may cause issues — the right team or individual needs to know as soon as possible, to minimize potential impact on their users. With PagerDuty’s platform, incidents are sent to the right on-call responders using predefined escalation policies to enable faster responses.
But with customers worldwide, PagerDuty must deliver these notifications wherever its customers are located.
Solution
PagerDuty uses Bird’s Voice connectivity to ensure its crucial services function wherever customers require it. Bird enables reliable caller ID globally — even while delivering calls in distant countries — to increase the likelihood business-critical notifications being answered.
For PagerDuty, using Bird’s supernetwork and numbers API provides direct access to over 220 global telcos and cost-effective, local numbers where needed.
Ensuring reliable alerts at scale
PagerDuty makes alerting dependable, simple and accessible, so that its customers can keep their digital services up and running properly. Pairing this with Bird’s telecom infrastructure, PagerDuty’s platform helps to reduce downtime and outages for its customers around the globe.
“Our business is built on trust — customers rely on us to deliver business-critical notifications worldwide, which is why having a solid telecommunications partner is so important.”
Leeor Engel, Senior Engineering Manager at PagerDuty
The AI-powered platform for Marketing, Support, and Finance
By clicking "Get a Demo" you agree to Bird's
The AI-powered platform for Marketing, Support, and Finance
By clicking "Get a Demo" you agree to Bird's
The AI-powered platform for Marketing, Support, and Finance
By clicking "Get a Demo" you agree to Bird's
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings