OPERA Cloud
OPERA Cloud is a comprehensive cloud-native property management solution for the hospitality industry.
Overview
Overview
OPERA Cloud, by Oracle, revolutionizes hotel management by offering a comprehensive, cloud-native platform. It streamlines reservations, guest services, and billing through intuitive interfaces. By harnessing the power of the cloud, OPERA Cloud ensures enhanced operational efficiency and superior guest experiences, catering to hotels of all sizes.
Triggers
Content
Guest Created
Occurs when a guest is created.
Guest Checked In
Occurs when a guest has checked in.
Guest Checked Out
Occurs when a guest has checked out.
Reservation Created
Occurs when a reservation is created.
Reservation Updated
Occurs when a reservation is updated.
Reservation Canceled
Occurs when a reservation is canceled.
Housekeeping Room Status Updated
Occurs when a housekeeping room status is updated.
Guest Created
Occurs when a guest is created.
Guest Checked In
Occurs when a guest has checked in.
Guest Checked Out
Occurs when a guest has checked out.
Reservation Created
Occurs when a reservation is created.
Reservation Updated
Occurs when a reservation is updated.
Reservation Canceled
Occurs when a reservation is canceled.
Housekeeping Room Status Updated
Occurs when a housekeeping room status is updated.
Actions
Content
Create Reservation
Create a reservation for a hotel.
Get Reservations
Retrieve information for all reservations.
Get Reservation Activity Log
Get the activity log data of reservations.
Get Rate Information
Get rate information for a hotel.
Cancel Reservation by ID
Cancel a reservation by unique ID.
Get Reservation Cancel and Deposit Policies
Retrieve cancel and deposit policy information for reservations.
Pre-Checkin Reservation
Set a reservation as a pre-registered guest.
Upsell Reservation
Upsell a reservation in OPERA.
Get Upsell Offers
Retrieve the available upsell offers for a specific reservation.
Get Reservation Statistics
Get a statistical breakdown of reservations such as inventory and revenue data.
Get Best Available Rates
Fetch the best available rates for specified rate codes for a hotel.
Get Negotiated Rates
Fetch a rate plan and profile for a given hotel ID and negotiated rate code.
Get Rate Plans
Retrieve configured rate plans for a property with various filtering options.
Get Rate Plan Schedules
Retrieve the pricing schedules for a specific rate plan, including date range, room types, rate amounts, and associated packages.
Get Packages
Retrieve configured packages for a specified hotel.
Get Rate Classes
Get rate classes for a hotel.
Get Rate Categories
Get rate categories for a hotel.
Get Rate Codes
Get rate codes for a hotel.
Get Room Types
List room type codes for a hotel.
Get Hotel Availability
Get hotel availability for multiple hotels given dates, rate plans, rate category, rate group, membership rates, and number of people.
Get Hotel Restrictions
Retrieve reservation restrictions for a given hotel within a specified date range.
Get Alternate Availability
Retrieve alternate dates for closed rates, filtered by various criteria.
Get Reservation Guarantees
Retrieve reservation guarantees based on specified criteria including rate plan code, arrival date, guarantee code, and profile information.
Get List of Value Names
Retrieve a list of value names for UI components.
Get Hotel Inventory
Retrieve the inventory for a specific hotel with optional filters for date range, room type, room class, and tentative inventory.
Get Housekeeping Tasks
Retrieve existing housekeeping task sheets for a specified hotel.
Get Housekeeping Discrepancies
Retrieve current housekeeping discrepant rooms for a specific property based on various search parameters.
Get Housekeeping Overview
Retrieve the status of rooms in a hotel with options for room types, status, and dates.
Get Out of Order Rooms
Retrieve a list of out of order rooms for a specified hotel.
Get Out of Service Rooms
Retrieve a list of out of service rooms for a specified hotel.
Update Housekeeping Status
Update the housekeeping status for a hotel room.
Get Fulfillment Activity Log
Retrieve the fulfillment activity log for a specified hotel.
Get Hotel Reservation Summaries
Retrieve reservation summaries for a specific property based on search criteria.
Check-In Guest
Check in a guest.
Get Room Keys
Retrieve existing room key information for a specific reservation.
Get Hotel Available Rooms
Retrieve available rooms based on various search criteria.
Request Room Keys
Create a room key request for a reservation to the active door locking system property interface.
Get Activities
Retrieve activities for multiple hotels, with results narrowed by search criteria.
Mark Activities Complete
Mark one activity as completed using the OPERA Activity ID.
Get Activity in Hotel by ID
Retrieve an activity for a hotel using the OPERA Activity ID.
Set Room Condition
Set, change, or delete a condition on rooms.
Get Guest by ID
Retrieve all data stored for a guest profile.
Search for Profiles
Search for a profile and retrieve a list of matching profiles that exist in OPERA.
Create Reservation
Create a reservation for a hotel.
Get Reservations
Retrieve information for all reservations.
Get Reservation Activity Log
Get the activity log data of reservations.
Get Rate Information
Get rate information for a hotel.
Cancel Reservation by ID
Cancel a reservation by unique ID.
Get Reservation Cancel and Deposit Policies
Retrieve cancel and deposit policy information for reservations.
Pre-Checkin Reservation
Set a reservation as a pre-registered guest.
Upsell Reservation
Upsell a reservation in OPERA.
Get Upsell Offers
Retrieve the available upsell offers for a specific reservation.
Get Reservation Statistics
Get a statistical breakdown of reservations such as inventory and revenue data.
Get Best Available Rates
Fetch the best available rates for specified rate codes for a hotel.
Get Negotiated Rates
Fetch a rate plan and profile for a given hotel ID and negotiated rate code.
Get Rate Plans
Retrieve configured rate plans for a property with various filtering options.
Get Rate Plan Schedules
Retrieve the pricing schedules for a specific rate plan, including date range, room types, rate amounts, and associated packages.
Get Packages
Retrieve configured packages for a specified hotel.
Get Rate Classes
Get rate classes for a hotel.
Get Rate Categories
Get rate categories for a hotel.
Get Rate Codes
Get rate codes for a hotel.
Get Room Types
List room type codes for a hotel.
Get Hotel Availability
Get hotel availability for multiple hotels given dates, rate plans, rate category, rate group, membership rates, and number of people.
Get Hotel Restrictions
Retrieve reservation restrictions for a given hotel within a specified date range.
Get Alternate Availability
Retrieve alternate dates for closed rates, filtered by various criteria.
Get Reservation Guarantees
Retrieve reservation guarantees based on specified criteria including rate plan code, arrival date, guarantee code, and profile information.
Get List of Value Names
Retrieve a list of value names for UI components.
Get Hotel Inventory
Retrieve the inventory for a specific hotel with optional filters for date range, room type, room class, and tentative inventory.
Get Housekeeping Tasks
Retrieve existing housekeeping task sheets for a specified hotel.
Get Housekeeping Discrepancies
Retrieve current housekeeping discrepant rooms for a specific property based on various search parameters.
Get Housekeeping Overview
Retrieve the status of rooms in a hotel with options for room types, status, and dates.
Get Out of Order Rooms
Retrieve a list of out of order rooms for a specified hotel.
Get Out of Service Rooms
Retrieve a list of out of service rooms for a specified hotel.
Update Housekeeping Status
Update the housekeeping status for a hotel room.
Get Fulfillment Activity Log
Retrieve the fulfillment activity log for a specified hotel.
Get Hotel Reservation Summaries
Retrieve reservation summaries for a specific property based on search criteria.
Check-In Guest
Check in a guest.
Get Room Keys
Retrieve existing room key information for a specific reservation.
Get Hotel Available Rooms
Retrieve available rooms based on various search criteria.
Request Room Keys
Create a room key request for a reservation to the active door locking system property interface.
Get Activities
Retrieve activities for multiple hotels, with results narrowed by search criteria.
Mark Activities Complete
Mark one activity as completed using the OPERA Activity ID.
Get Activity in Hotel by ID
Retrieve an activity for a hotel using the OPERA Activity ID.
Set Room Condition
Set, change, or delete a condition on rooms.
Get Guest by ID
Retrieve all data stored for a guest profile.
Search for Profiles
Search for a profile and retrieve a list of matching profiles that exist in OPERA.
Create Reservation
Create a reservation for a hotel.
Get Reservations
Retrieve information for all reservations.
Get Reservation Activity Log
Get the activity log data of reservations.
Get Rate Information
Get rate information for a hotel.
Cancel Reservation by ID
Cancel a reservation by unique ID.
Get Reservation Cancel and Deposit Policies
Retrieve cancel and deposit policy information for reservations.
Pre-Checkin Reservation
Set a reservation as a pre-registered guest.
Upsell Reservation
Upsell a reservation in OPERA.
Get Upsell Offers
Retrieve the available upsell offers for a specific reservation.
Get Reservation Statistics
Get a statistical breakdown of reservations such as inventory and revenue data.
Get Best Available Rates
Fetch the best available rates for specified rate codes for a hotel.
Get Negotiated Rates
Fetch a rate plan and profile for a given hotel ID and negotiated rate code.
Get Rate Plans
Retrieve configured rate plans for a property with various filtering options.
Get Rate Plan Schedules
Retrieve the pricing schedules for a specific rate plan, including date range, room types, rate amounts, and associated packages.
Get Packages
Retrieve configured packages for a specified hotel.
Get Rate Classes
Get rate classes for a hotel.
Get Rate Categories
Get rate categories for a hotel.
Get Rate Codes
Get rate codes for a hotel.
Get Room Types
List room type codes for a hotel.
Get Hotel Availability
Get hotel availability for multiple hotels given dates, rate plans, rate category, rate group, membership rates, and number of people.
Get Hotel Restrictions
Retrieve reservation restrictions for a given hotel within a specified date range.
Get Alternate Availability
Retrieve alternate dates for closed rates, filtered by various criteria.
Get Reservation Guarantees
Retrieve reservation guarantees based on specified criteria including rate plan code, arrival date, guarantee code, and profile information.
Get List of Value Names
Retrieve a list of value names for UI components.
Get Hotel Inventory
Retrieve the inventory for a specific hotel with optional filters for date range, room type, room class, and tentative inventory.
Get Housekeeping Tasks
Retrieve existing housekeeping task sheets for a specified hotel.
Get Housekeeping Discrepancies
Retrieve current housekeeping discrepant rooms for a specific property based on various search parameters.
Get Housekeeping Overview
Retrieve the status of rooms in a hotel with options for room types, status, and dates.
Get Out of Order Rooms
Retrieve a list of out of order rooms for a specified hotel.
Get Out of Service Rooms
Retrieve a list of out of service rooms for a specified hotel.
Update Housekeeping Status
Update the housekeeping status for a hotel room.
Get Fulfillment Activity Log
Retrieve the fulfillment activity log for a specified hotel.
Get Hotel Reservation Summaries
Retrieve reservation summaries for a specific property based on search criteria.
Check-In Guest
Check in a guest.
Get Room Keys
Retrieve existing room key information for a specific reservation.
Get Hotel Available Rooms
Retrieve available rooms based on various search criteria.
Request Room Keys
Create a room key request for a reservation to the active door locking system property interface.
Get Activities
Retrieve activities for multiple hotels, with results narrowed by search criteria.
Mark Activities Complete
Mark one activity as completed using the OPERA Activity ID.
Get Activity in Hotel by ID
Retrieve an activity for a hotel using the OPERA Activity ID.
Set Room Condition
Set, change, or delete a condition on rooms.
Get Guest by ID
Retrieve all data stored for a guest profile.
Search for Profiles
Search for a profile and retrieve a list of matching profiles that exist in OPERA.
