At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies and customers to create connections.
Overview
The Zendesk connector will enable customers to ingest contact (end-user) data from Zendesk and incorporate triggers and actions into Bird Flows.
Triggers
Ticket Created
Ticket Updated
Ticket Status Updated
Ticket Assignee Updated
Actions
Create Ticket
Action to create ticket.
Update Ticket
Action to update ticket.
Delete Ticket
Action to delete ticket.
Merge Ticket
Action to merge tickets.
Get Ticket
Action to get information about specific ticket.
Mark ticket as spam and suspend requester
Action to mark ticket as spam and suspend requester.
Create User
Action to create user.
Update User
Action to update user.
Delete User
Action to delete specific user.
Get User
Action to get information about user.
Merge Users
Action that merges the end user specified in the path parameter into the existing end user specified in the request body.
List Comments
Action to list all ticket comments.
Make Ticket Comment Private
Action to make ticket comment private.