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Set up your AI employee's knowledge base

Equip your AI with deep, organized knowledge

Equip your AI with deep, organized knowledge

Video guide

Video guide

Video guide

Learn how to create and manage knowledge bases that help your AI employees answer questions accurately. In this guide, you'll learn how to:

  • Create and organize knowledge base folders

  • Add and format documents with relevant content

  • Connect knowledge bases to your AI employees

  • Write clear descriptions for different types of information

  • Test how your AI uses the knowledge base

  • Monitor AI responses using the Inspector tool

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A person is standing at a desk while typing on a laptop.

The complete AI-native platform that scales with your business.

Product

Solutions

Resources

Company

Privacy settings

Social

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Stay up to date with Bird through weekly updates to your inbox.

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© 2025 Bird