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How to create RCS carousel template

Video guide

RCS (Rich Communication Services) Carousel Templates allow businesses to showcase multiple products, offers, or messages in a swipeable format that customers can easily browse. 

This interactive message format creates engaging experiences with rich media, multiple card elements, and actionable buttons that drive higher engagement and conversion rates.

Watch tutorial below to learn how to create an RCS Carousel Template in Bird, including: 

  • Creating a new message project specifically for RCS carousels

  • Configuring template settings including name, language, and category

  • Designing multiple carousel cards with compelling images and concise text

  • Adding personalization variables to create dynamic, tailored content

  • Configuring action buttons and suggested replies for each card

  • Preview how your carousel will appear across different devices

Step-by-step guide

Follow the step-by-step guide to learn how to create RCS carousel message.

  1. In the main menu navigate to Developer product

  2. Navigate to Channels section in the menu 

  3. Click on RCS Google 

  4. Open Templates management 


Step 2: Start a new template project

  1. Click on "Create Teamplate" or similar button

  2. Select "Google RCS" as your messaging channel

  3. This will initiate the RCS template creation process

Step 3: Select Carousel template type

  1. From the template options, choose "RCS Carousel"

  2. This template type allows you to create multiple cards that users can swipe through

  3. Carousels are ideal for showcasing product collections, special offers, or step-by-step instructions

Step 4: Configure template settings

  1. Enter a Project Name for internal reference

  2. Select your Default Locale (primary language)

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