Phone number setup

Connecting your own WhatsApp Business number is not available yet. Today there is nothing to set up: Bird provides managed phone numbers and a set of pre-registered templates, so you can send without registering anything with Meta.

Every message goes out from one of Bird's numbers, chosen by the template's category and your region: authentication templates send from a dedicated authentication number, while utility and marketing templates share a notification number. A send has no from field; see Category and sender.

The Numbers page in the dashboard lists the managed numbers available to your workspace, each with its status, display name, number, and the WhatsApp Business Account it belongs to. The number a specific message used is on the message itself, in the from field of the send response and in the message log.

When bring-your-own-number support arrives, this page will cover connecting a WhatsApp Business number to your workspace. The WhatsApp pages in the dashboard offer a notify-me option for when custom senders and templates become available.