Track performance using Voice logs
Voice logs provide detailed insights into your call activity, helping you monitor performance, troubleshoot issues, and optimize your voice communication strategy.
Watch video tutorial below to Learn how to review Voice performance using logs:
Filter logs by date range, call direction, and status
View detailed information about each call including duration and outcome
Identify patterns in successful and unsuccessful calls
Listen to call recordings (if enabled) for quality assessment
Regular review of Voice logs helps you maintain excellent call quality and improve your overall communication effectiveness.
Step 1: Access Voice logs section
In the main menu, open Developer product
In the menu, navigate to Voice
Click on Call logs