Améliorez votre expérience client grâce à notre logiciel de centre d'appels alimenté par l'IA.
Une assistance en temps réel pour ravir vos clients
Des expériences téléphoniques riches
Recevoir des appels
Receive and answer calls directly in your inbox.
Dialer pour passer des appels
Use our embedded dialer to call your customers back.
Recordings & transcriptions
Record calls, play recording announcements and transcribe calls for over 40+ languages.
Numéros de téléphone
Access to international, local, and toll-free numbers in 100+ countries.
Instant customer context
Obtenir des informations en temps réel pour un engagement personnalisé
Elevate customer support with instant context of your customer in a unified view.
Intégrations CRM
Integrate your CRM and other systems to keep all conversations connected.
Gestion automatisée des appels
Réponse vocale interactive (RVI)
Set up a smart IVR tree to guide callers to reach the right agents.
Voice Bots
Automate the handling of incoming phone calls with Voice AI Agents.
Call Routing & Distribution
Route callers to the right team by optimizing your call distribution logic.
Automatisation Flows
Optimize workflows to automate your repetitive tasks.
Team collaboration & productivity
Notes
Take notes while on the call to keep all important information tracked.
Tags
Use tags to organize and filter calls, or trigger additional automation flows.
Aperçu des appels
Use our call logs to oversee your call connection rate and key quality metrics.
Des analyses robustes
Track key metrics, identify trends, and make data-driven decisions to continuously improve customer service.