Automate with Flows

• FLOW - Contacts overview

  FLOW - Contacts is a feature that allows you to store, group, manage, and organize information about your customers in one place.

• FLOW - Contacts with a 'blank' subscription status

  Learn what a blank subscription status means for contacts in Bird, how it affects messaging per channel, and why SMS to blank contacts is restricted.

• FLOW - Opt-ins, consent, and subscription statuses

  Learn how consent is collects, recorded on contact profiles, and best practices for WhatsApp, Email, and SMS compliance.

• FLOW - Managing unsubscribes

  Learn how to properly handle customer unsubscribe requests in Bird to maintain compliance, respect preferences, and protect your sender reputation.

• FLOW - Suppressions

  Understand how suppressions work in Bird as compliance blocks at the identifier level, and how to track opted-out contacts on the suppressions list.

• FLOW - Data Model for Contacts

  Understand Bird’s unified contact data model: how identifiers, attributes, events, objects, and lists combine into one profile to segment and personalize.

• FLOW - Import your contacts into bird

  Import and manage contacts in Bird: CSV uploads, contact lists, subscription management, and adding contacts to existing lists.

• FLOW - Manage contact profiles

  Learn how to open contact profiles in Bird to view identifiers, edit attributes and subscription status, and manage list memberships and activity.

• FLOW - Introduction to Sign-up Forms

  Learn how to get started with Bird's sign-up forms to collect customer information from your website or e-commerce store.

• FLOW - Build your first sign-up form

  Learn how to create, design, and publish sign-up forms with opt-in fields, display rules, and tracking, then add them to your website or Shopify store.

• FLOW - How to bulk delete contacts

  Use data flows and CSV upload to bulk delete contacts by email or phone number. Create, configure, and run deletion workflows.

• FLOW - Contacts FAQs

  Find answers to common questions about Bird contacts, data synchronization methods, and creating effective signup forms.

• FLOW - Supported Media Types for WhatsApp

  See supported file types, sizes, and MIME types for sending images, videos, and documents via WhatsApp on Bird.