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Delivery agent
API key · Customer operations teamALAlex Lee AdminPermissions updated
The rules, handled in one place.
Prepare the sender and the permissions your campaign needs. Manage US 10DLC, toll-free verification, country registrations and supported opt-out keywords with Bird. Read the current status and destination requirements before launching traffic.
A sender with a clear next step
10DLC
Brand → campaign → number
Toll-free
Messaging use case → verification
Sender ID
Claim the name → register per country
Customer permission
Consent → current preferences → send
A conceptual checklist. The sender program and customer permission are separate decisions.
The Bird SMS platform connects sender registration, destination requirements and sending controls. Choose the program that applies to your number or brand identity, then check approval and current customer preferences before sending.
Which regime applies to me?
Registration depends on the destination and sender. Customer consent and opt-out handling are separate controls that remain part of the sending workflow.
| Regime | What it covers | Where it applies |
|---|---|---|
| A2P 10DLC | Brand and campaign registration for application-to-person traffic | United States |
| Opt-out and keywords | STOP, HELP, and START keyword handling and a suppression list | See keyword coverage by country |
| Sender-ID registration | Pre-registering alphanumeric sender IDs before they can deliver | Many countries that require it |
Prepare the registration. Follow its status.
Prepare the relevant registration in Bird and track its status. Some actions require supporting information or an explicit submission. Configure the supported keyword behavior for the market and keep consent, suppressions and workspace preferences connected.
Compliance, by regime
Each regime in depth: what it requires and how Bird files and tracks it.
Questions about registration and sending
Which registration applies to my sender?
A US long code uses 10DLC for application-to-person messaging. Toll-free messaging has a separate verification program. Other country registrations depend on the sender and destination. Read the requirements for the sender you plan to use.
Does registration replace customer consent?
No. Sender registration, customer permission and current opt-out status are separate checks. Preparing an approved sender does not grant permission to message every contact.
How do I know the sender is ready?
Read its country requirements, registration status and whether the destination is enabled. Complete the next actions Bird reports before launching the traffic.
The rest of the SMS platform
One API, one set of keys. Explore the other capabilities.
SendingThe send API: segments, Unicode safety, batch, and idempotency.NumbersLong codes, short codes, toll-free, and alphanumeric sender IDs.Two-wayInbound SMS and conversational replies as HMAC-signed webhooks.RoutingDestination controls, carrier handoff and delivery evidence.AnalyticsDelivery outcomes, failure reasons and latency from carrier receipts.SMS API overviewThe full SMS API: sending, numbers, two-way, compliance, routing, and analytics.SMS resource libraryFind guides, explained answers and tools for your next step.
Scale without
losing control.
Organize teams in workspaces, control API access, and trace changes through audit logs.
HarborOrganizationActive
Audit log
Production- Workspace
- Production
- Resource
- Delivery agent
- Read accessRead & write
Team Customer operationsActor role AdminOutcome SucceededTime 22 Sep, 09:42:18 UTC
Succeeded