Unify email, SMS, WhatsApp, RCS, push notifications, and web messaging in a single platform. Consistent customer experiences, everywhere.
Most companies run separate tools for email, SMS, WhatsApp, and push — each with its own data, templates, and reporting. Bird consolidates everything into a single platform where customer profiles, content, and analytics are shared across every channel. The result: less tooling overhead, consistent customer experiences, and a single source of truth for performance data.
See every interaction across every channel — email opens, WhatsApp replies, SMS clicks, web visits — in a single customer profile. No more piecing together data from five different dashboards to understand what a customer has done.
Bird's AI analyzes each customer's engagement history and automatically routes messages to the channel with the highest likelihood of engagement. If a customer reads WhatsApp but ignores email, the platform adapts without manual intervention.
Shared templates, brand kits, and content libraries maintain consistent messaging and design across all channels. Create once, deploy everywhere — with automatic format adaptation for each channel's capabilities.
Cross-channel marketing only works if you can measure cross-channel results. Bird provides unified attribution that tracks the full customer journey from first touch to conversion, regardless of how many channels are involved.
Understand which channels and touchpoints drive conversions with unified analytics that track the full path — not just last-click. See exactly how email, SMS, WhatsApp, and push work together to generate revenue.
If a message fails or goes unread on one channel, Bird automatically retries on the next best channel. Critical messages always reach their destination — whether that's email, SMS, WhatsApp, or push.
Moving to Bird's omnichannel platform consolidated five separate tools into one and reduced our martech spend by 40%.
Zillow, Marketing Operations