Engage Customers in Real-Time with Live Chat
Provide instant, personalized support to your website visitors and boost customer satisfaction with Bird's advanced live chat solution.
Engage Customers in Real-Time with Live Chat
Provide instant, personalized support to your website visitors and boost customer satisfaction with Bird's advanced live chat solution.
Engage Customers in Real-Time with Live Chat
Provide instant, personalized support to your website visitors and boost customer satisfaction with Bird's advanced live chat solution.
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Proactive Chat
Start conversations at the right time
Set triggers to initiate chat support based on visitor behavior. Engage customers when they need help to boost conversions and customize invitations for different segments.
Proactive Chat
Start conversations at the right time
Set triggers to initiate chat support based on visitor behavior. Engage customers when they need help to boost conversions and customize invitations for different segments.
Proactive Chat
Start conversations at the right time
Set triggers to initiate chat support based on visitor behavior. Engage customers when they need help to boost conversions and customize invitations for different segments.
Explore Automations
Automate responses for 24/7 support
Utilize AI-powered chatbots to instantly handle common queries. Ensure a smooth transition from bots to human agents for complex issues, providing round-the-clock assistance.
Explore Automations
Automate responses for 24/7 support
Utilize AI-powered chatbots to instantly handle common queries. Ensure a smooth transition from bots to human agents for complex issues, providing round-the-clock assistance.
Explore Automations
Automate responses for 24/7 support
Utilize AI-powered chatbots to instantly handle common queries. Ensure a smooth transition from bots to human agents for complex issues, providing round-the-clock assistance.
Canned Responses
Accelerate replies with pre-written messages
Create a library of canned responses for FAQs. Personalize pre-written messages on the fly, improving response times while maintaining a consistent tone.
Canned Responses
Accelerate replies with pre-written messages
Create a library of canned responses for FAQs. Personalize pre-written messages on the fly, improving response times while maintaining a consistent tone.
Canned Responses
Accelerate replies with pre-written messages
Create a library of canned responses for FAQs. Personalize pre-written messages on the fly, improving response times while maintaining a consistent tone.
Chat transcrips
Maintain records of all chat interactions
Automatically save transcripts of all chats for future reference. Easily search and retrieve past conversations for quality assurance and training.
Chat transcrips
Maintain records of all chat interactions
Automatically save transcripts of all chats for future reference. Easily search and retrieve past conversations for quality assurance and training.
Chat transcrips
Maintain records of all chat interactions
Automatically save transcripts of all chats for future reference. Easily search and retrieve past conversations for quality assurance and training.
Analytics
Gain insights to enhance chat performance
Track metrics like chat volume and response times. Generate reports on chat efficiency and agent performance to use data-driven insights for continuous improvement.
Analytics
Gain insights to enhance chat performance
Track metrics like chat volume and response times. Generate reports on chat efficiency and agent performance to use data-driven insights for continuous improvement.
Analytics
Gain insights to enhance chat performance
Track metrics like chat volume and response times. Generate reports on chat efficiency and agent performance to use data-driven insights for continuous improvement.
Sync your data for powerful personalization
Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.
Sync your data for powerful personalization
Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.
Sync your data for powerful personalization
Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.
Empower agents with an efficient dashboard
Equip agents with a user-friendly console for managing chats. Access customer information and history in real-time, enabling multitasking across multiple conversations.
Empower agents with an efficient dashboard
Equip agents with a user-friendly console for managing chats. Access customer information and history in real-time, enabling multitasking across multiple conversations.
Empower agents with an efficient dashboard
Equip agents with a user-friendly console for managing chats. Access customer information and history in real-time, enabling multitasking across multiple conversations.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Any questions left unanswered?
What is live chat, and how does it improve customer engagement?
Live chat allows customers to connect with your support team in real time, providing instant, personalized responses. Bird's live chat helps boost customer satisfaction by offering quick resolutions to inquiries and creating a more engaging user experience.
How can I personalize the live chat experience for my customers?
Can I automate responses with Bird's live chat?
How does proactive chat work?
Can I manage multiple chats simultaneously with Bird's live chat?
Does Bird's live chat keep a record of interactions?
How can I measure the performance of my live chat?
Any questions left unanswered?
What is live chat, and how does it improve customer engagement?
Live chat allows customers to connect with your support team in real time, providing instant, personalized responses. Bird's live chat helps boost customer satisfaction by offering quick resolutions to inquiries and creating a more engaging user experience.
How can I personalize the live chat experience for my customers?
Can I automate responses with Bird's live chat?
How does proactive chat work?
Can I manage multiple chats simultaneously with Bird's live chat?
Does Bird's live chat keep a record of interactions?
How can I measure the performance of my live chat?
Any questions left unanswered?
What is live chat, and how does it improve customer engagement?
Live chat allows customers to connect with your support team in real time, providing instant, personalized responses. Bird's live chat helps boost customer satisfaction by offering quick resolutions to inquiries and creating a more engaging user experience.
How can I personalize the live chat experience for my customers?
Can I automate responses with Bird's live chat?
How does proactive chat work?
Can I manage multiple chats simultaneously with Bird's live chat?
Does Bird's live chat keep a record of interactions?
How can I measure the performance of my live chat?