SMS API

• Programmable SMS

  SMS (Short Message Service) is a messaging channel that allows businesses to communicate with customers through text messages on their mobile devices.

• Quiet hours

  Automatically pause SMS and WhatsApp marketing messages during quiet hours to comply with country laws and boost engagement.

• Choose and set up SMS sender

  Learn how to choose the right SMS sender for different countries, ensuring successful message delivery and compliance.

• Add subscription keywords

  Set up SMS subscription keywords in Bird so customers can join your lists by texting a word to your number, and choose which list they are added to.

• Find compliance keywords

  Understand and implement essential compliance keywords to meet telecommunications regulations and protect customer rights.

• Set up frequency capping

  Learn how to implement frequency capping to improve engagement and prevent overwhelming your contacts with excessive messages.

• Set up quiet hours

  Set up quiet hours to pause SMS during inconvenient times for customers. Note some countries enforce quiet hours regardless of your settings.

• View SMS message logs

  Learn how to use SMS message logs to monitor performance, troubleshoot issues, and improve your messaging system.

• FAQs

  Find answers to common SMS issues like delivery failures, delayed reports, message statuses, charset problems, and troubleshooting tips in Bird's SMS FAQ guide.