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Enable omnichannel chat on any webpage

Enable customers to reach out on any webpage or app screen — using an omnichannel messaging platform for Live Chat, WhatsApp, SMS, and more.

Cross platform

Offer support via Live Chat, WhatsApp, Messenger, SMS, WeChat, and more.

One Inbox, complete context

See the full context of previous conversations across all channels in one shared Inbox.

Provide instant answers

Set up smart chatbots that can recognize sentiment, intent, and FAQs for instant answers.

Get actionable insights

Track how your teams perform with built-in reporting for response and resolution times.

Facilitate customer conversations

Start a live chat and bridge to a preferred channel or let the customer kick off the conversation directly in WhatsApp, SMS, Messenger, WeChat, LINE, and more.

Integrations

One central platform for your business

Every message, across every channel is aggregated in Inbox, while your customer enjoys flexibility to use their preferred channels.

Automation with chatbots

Let bots answer frequently asked questions directly and automatically connect to a live agent when needed.

Find out more

Video Scheduling

Video is what “in-person” means in a digital-first world

Show customers personal care even as your physical business transforms into a digital experience with our customer-first video platform.

  • Book a demo. Experience and see how Bird can transform your business.

  • Book a demo. See Bird in action and discover how it can transform your business.

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