Marketing Journeys

Create automated sequences that boost revenue

Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time, and turn product interest into profitable relationships.

Bird's Journey workflow editor for managing multi-channel customer journeys.

Journeys built for results.

AI-powered automation that guides customers from interest to loyalty.

Critical Moment Targeting

Reach customers when interest peaks

Cross-Channel Journeys

Email, SMS, WhatsApp, Push unified

Behavioral Triggers

Actions that actually matter

Dynamic Content

Tailored to each customer

No-Code Journey Builder

Complex workflows, simple setup

Revenue Attribution

Track every conversion

Reach customers at critical moments

Target customers exactly when they're most likely to convert—when they view products, abandon carts, or hit specific behavioral milestones.

A flowchart diagram illustrates a marketing automation process, featuring apps of major platforms like LinkedIn, HubSpot, Shopify, Salesforce, Meta, Snowflake, and AWS, highlighting a sequence, signifying trigger options and journeys that respond to customer actions.

Detailed trigger options

Choose from powerful triggers like checkout started, product views, list additions, or custom events from Shopify, Salesforce, and 100+ integrated platforms. Build journeys that respond to customer actions that drive your business.

Notification with the word "Wait...", accompanied by a progress bar with the text "Optimizing best wait time", highlighting the concept of optimal timing identified by AI to analyze customer behavior.

Critical moment optimization

AI identifies the optimal timing for each touchpoint by analyzing customer behavior patterns. Cart abandonment sequences and welcome series hit customers exactly when they're most receptive.

Build unified experiences across every channel

Create seamless journeys across email, SMS, WhatsApp, and push notifications with smart delivery that adapts to customer preferences.

Variety of messaging and social media apps, symbolizing the concept of cross-channel intelligence through diverse digital communication platforms.

Cross-channel intelligence

Single workflows span multiple channels with smart routing based on customer preferences and engagement history. Create cohesive experiences that feel natural, not scattered.

Flowchart for a messaging system followed by branches for Telegram, Email, WhatsApp, and Messenger notifications; illustrates smart fallback logic in automated messaging.

Smart fallback logic

When messages go unread on one channel, journeys automatically switch to alternative methods. Every important message reaches your customers, regardless of where they're most active.

Deliver content that feels personally crafted

Dynamic content insertion based on specific products customers viewed, personal attributes, and real-time behavior data from any connected source.

Displays variables such as {name}, {company_name}, {job_title}, and more, symbolizing elements used in dynamic content personalization.

Behavioral content personalization

Automatically insert product recommendations, pricing, and offers based on individual browsing and purchase history. Messages feel personal while running completely automatically.

Apps of popular technology and social media platforms including LinkedIn, Meta, Salesforce, HubSpot, Shopify, AWS, Snowflake, and Google Analytics, illustrating the concept of real-time data integration.

Real-time data integration

Connect external data sources so every message contains current, relevant information. Customer preferences, inventory levels, and promotional offers update automatically.

Build sophisticated workflows in minutes

Drag-and-drop interface combined with proven templates lets anyone create complex customer journeys without coding.

Selection of pre-built templates for creating journeys.

Pre-built revenue-driving templates

Launch proven sequences for cart abandonment, product discovery, and customer re-engagement. Get high-impact journeys running in minutes, not weeks.

Flowchart illustrating an advanced workflow logic with conditional branching.

Advanced workflow logic

Set up conditional branches, time delays, and audience splits that respond to customer behavior in real-time. Build journeys as simple or complex as your business needs.

A person walks briskly past a vibrant flower stall filled with an array of colorful blooms and potted plants.
With Bird we are able to adapt and run the same process through very heterogeneous markets: from Croatia to Uganda or Kazakhstan.

Luis Grau Granada

Global Head of Courier Operations

4x

Faster partner onboarding for some countries

300%

Efficiency in partner onboarding capacity

+11,1%

Increase in sales

Trusted by companies that depend on their data.

See how leading brands use Bird CDP to drive intelligent marketing.

94.4%

SMS deliverability improved

3.2x

Faster campaign launches

28%

Higher engagement rate

Connect every data source you use.

Pre-built integrations for your entire tech stack.

Popular integrations including HubSpot, Salesforce, Meta, AWS, Shopify, Snowflake, and LinkedIn.

Connect instantly, no dev work required

Pre-built connectors for every platform in your stack. Start unifying customer data today, not next quarter.

One customer view across everything

Pull data from every system, create complete customer profiles. Your entire tech stack contributing to intelligent marketing.

Enterprise data platform built for scale.

Unlimited customer profiles with infrastructure you can trust.

SOC 2 Type II
GDPR
CCPA
HIPAA

Scale without limits, update in real-time

Process millions of profiles and billions of data points instantly. Customer data syncs across all systems the moment it changes.

Global compliance, enterprise security

SOC 2 Type II certified with GDPR, CCPA, HIPAA compliance. Data residency controls and granular access internationally.

Start with one channel.
Add the others when you're ready.

A test API key is yours immediately. Production unlocks when you add a payment method and verify a sender.

Using Claude Code, Cursor, or Codex? Copy a setup prompt and your agent installs the Bird CLI and skills for you. Pick yours: