TicketSwap adalah sebuah platform yang menyediakan tempat yang nyaman dan adil untuk membeli dan menjual tiket elektronik untuk konser, festival, acara olahraga, teater, dan sejenisnya. Perusahaan ini menjaga transaksi tetap sah melalui program SecureSwap dan meminimalkan harga yang terlalu tinggi dengan membatasi mark-up penjualan kembali sebesar 20 persen.

For TicketSwap, providing quick, reliable communications around transactions and ensuring that its users are legitimate is critical to delivering secure, transparent resale experiences. To authenticate buyers and sellers and keep them up-to-date, TicketSwap leverages SMS MessageBird and Email yang Dapat Diprogram.

Menemani para pengunjung di setiap langkahnya

TicketSwap was nearing peak festival season and needed an email solution that could reach millions of e-ticket buyers and sellers without getting blocked or lost in spam folders. The company needed a solution that would enable it to create unlimited templates. In addition, TicketSwap needed to send multiple emails to multiple recipients dynamically while counting on its email provider to filter content reliably to ensure delivery. Email yang Dapat Diprogram MessageBird met all of these needs and ramped up with TicketSwap in just the nick of time.

"Kami memutuskan untuk meluncurkan Email yang Dapat Diprogram right in the middle of our peak
season — the European summer music festival season — which speaks to how confident we are in the solution, and how well it’s working for us. In just one week, we sent 4.8 million emails”

- Chief Product Officer TicketSwap, Frank Roor

From ticket purchases and sales to venue changes, event cancellations, and even personalized offers, Email yang Dapat Diprogram keeps TicketSwap’s customers informed every step of the way.

Memberdayakan penjualan tiket dari orang ke orang

While Email yang Dapat Diprogram helps TicketSwap keep customers informed, SMS MessageBird helps to keep customer accounts secure. TicketSwap leverages two-factor authentication to protect its customers and platform against fraudulent or compromised activity.

Dengan mengotentikasi pengguna melalui One-Time Password yang dikirim melalui SMS, TicketSwap memastikan bahwa transaksi di platform diselesaikan dengan aman oleh akun yang nyata dan terverifikasi.

"Kami telah menggunakan MessageBird SMS API since nearly day one. We have always
been pleased with the reliability of the platform, and the quality of service and support we’ve received”

- Chief Product Officer TicketSwap, Frank Roor

Menjual kembali tiket dengan aman dan adil kepada para penggemar di seluruh dunia

TicketSwap powers secure, reliable ticket resales to more than 4.1 million users across 20+ countries and counting. Always putting the fans first, TicketSwap leverages cloud communications to protect and support customers from the moment they create an account, right up until they walk through the venue doors. With MessageBird, TicketSwap is able to deliver safe, stress-free experiences that put event-goers di center of everything.

‍