Frequently asked questions
What AI capabilities does Inbox offer?
Bird Inbox uses AI to help your team deliver better customer service. Create AI chatbots that understand customer questions naturally, respond in multiple languages, and work across all your channels (website, WhatsApp, SMS, social media and voice).
Your AI assistant learns from your knowledge base to give accurate answers, matches your
brand's tone, and gets smarter over time. Monitor performance through detailed analytics to see
where AI is helping most