Get a notification sent to an agent
/v1/whatsapp/agents/notifications/{notification_id}// A notification still on its way to WhatsApp is not readable yet, so a read
// straight after create can throw a not-found error.
const notification = await bird.whatsapp.agents.notifications.get("waan_01krdgeqcxet5s7t44vh8rt9m7");
console.log(notification.status, notification.skipped_reason ?? notification.error?.description);# A notification still on its way to WhatsApp is not readable yet, so a read
# straight after create can raise a not-found error.
notification = client.whatsapp.agents.notifications.get("waan_01krdgeqcxet5s7t44vh8rt9m7")
print(notification.status, notification.skipped_reason or notification.error)notification, err := client.Whatsapp.Agents.Notifications.Get(context.Background(), "waan_01krdgeqcxet5s7t44vh8rt9m7")
if err != nil {
log.Fatal(err)
}
if notification.SkippedReason != nil {
fmt.Println(*notification.Status, *notification.SkippedReason)
} else if notification.Error != nil {
fmt.Println(*notification.Status, *notification.Error.Description)
} else {
fmt.Println(*notification.Status)
}// A notification still on its way to WhatsApp is not readable yet, so a read
// straight after create can throw a not-found ApiException.
$notification = $bird->whatsapp->agents->notifications->get('waan_01krdgeqcxet5s7t44vh8rt9m7');
echo $notification->getStatus(), ' ', $notification->getSkippedReason() ?? $notification->getError()?->getDescription();bird whatsapp agents notifications get <notification-id>curl -X GET "https://us1.platform.bird.com/v1/whatsapp/agents/notifications/{notification_id}" \
-H "Authorization: Bearer $TOKEN"{
"id": "waan_01krdgeqcxet5s7t44vh8rt9m7",
"from": "+13124495648",
"to": "+14155551234",
"name": "order_shipped",
"description": "Order 88213 left the warehouse and arrives on Thursday.",
"payload": "{\"order_id\":\"88213\",\"carrier\":\"ACME Courier\",\"eta\":\"2026-10-02\"}",
"status": "skipped",
"skipped_reason": "The contact's conversation is currently held by the business.",
"created_at": "2026-10-01T08:00:00Z"
}
Returns one notification you sent the agent, with what came of it: accepted while WhatsApp is still working on it, then success, skipped with WhatsApp's reason, or failed with what went wrong. A notification still in flight to WhatsApp is not readable yet, and an id this workspace does not hold returns 404. A notification stays readable after its agent is deleted.
Paramètres
notification_idstringID of the notification (waan_ prefix), as returned when it was sent.
Contenu de la réponse
idUnique identifier for the notification.
fromThe business number whose agent the notification was sent to, in E.164 format.
toThe contact the notification was about, as you addressed it: a phone number in E.164 format, or a business-scoped user ID.
nameYour own name for what happened, as you sent it.
descriptionWhat happened, as you sent it.
payloadThe data you attached, as you sent it.
statusWhere the notification stands. accepted from the moment Bird takes it, then one of the three final states once WhatsApp has answered.
skipped_reasonWhatsApp's own account of why the agent chose to say nothing, passed through. Present only when status is skipped. Show it to the person who sent the notification; never match on its text.
errorWhy the notification failed. Present only when status is failed.
Afficher les attributs enfants
error.descriptionWhatsApp's own explanation, passed through: what it said when it refused the notification, or its failure summary once it had worked on it. Show it to the person who sent the notification; never match on its text. Carries Bird's own words instead when the failure was Bird's verdict, such as no outcome arriving within a day.
error.meta_error_codeWhatsApp's most specific code when it refused the notification outright: its error subcode where it sent one, otherwise its top-level code. Treat it as an opaque string. Null when WhatsApp took the notification and reported the failure later, which carries no code, and when the failure was Bird's own verdict.
created_atWhen Bird accepted the notification.
Ressources associées
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