Go online in the Bird dashboard and the browser phone rings when a customer calls a number routed to your ring group. The same phone dials out to verify a new SIP trunk, test how your caller ID appears on a real handset, or walk through an IVR keypad menu before you connect your PBX. Each call, answered or placed, lands in your call log.
Amsterdam support
Connect the call from an eligible trunk. The browser receives short-lived session credentials.
Go online to place calls and to receive calls for your ring groups.
Maya Chen
0:03
This phone cannot reach emergency services.
Maya Chen
0:03
This phone cannot reach emergency services.
Amsterdam support
Connect the call from an eligible trunk. The browser receives short-lived session credentials.
Go online to place calls and to receive calls for your ring groups.
Amsterdam support
Connect the call from an eligible trunk. The browser receives short-lived session credentials.
Go online to place calls and to receive calls for your ring groups.
Maya Chen
0:03
This phone cannot reach emergency services.
Preview the call state and try the in-call keypad.
Keep the floating phone open as you move through the dashboard to answer calls, provision trunks, verify caller IDs, and inspect call legs.
Instead of guessing why a test call failed to connect, the browser phone checks your workspace setup before dialing and links directly to any missing step. Create a call-ready SIP trunk in one click with outbound calling, session credentials, and MD5 digest support preconfigured, then select a Bird number or verified caller ID and an enabled destination country.
Route a number to a ring group and Bird rings the group's online members in the dashboard, five at a time, until one of them selects Accept. An incoming call plays the ringtone you picked (there are five) and shows a system notification with the caller's number and contact name. Set yourself to Busy to keep placing calls without being rung, and manage ring groups in the dashboard or over the API, SDKs, CLI, and MCP server.
Going online signs the browser in with a short-lived session credential that the phone renews in the background, so no long-lived API key is stored on the client. Pick your input microphone and switch devices mid-call, select a speaker output in Chromium browsers, and send DTMF tones from the on-screen keypad or your keyboard to navigate IVR menus and extensions.
Browser calls run through the same carrier routing and billing pipeline as your PBX traffic and appear immediately in the shared leg log with SIP response codes, answer timestamps, and billable duration. If a call is refused before reaching a carrier, the phone window surfaces the exact check that failed. The browser phone does not hold or transfer calls or reach emergency services, and reloading the page rejoins an answered call, placed or received.
Route incoming calls to your team, configure the SIP trunk behind outbound browser calls, and inspect per-leg call records.
Connect your PBX or voice server over encrypted SIP and manage IP allowlists, API keys, and short-lived session credentials.
→Place outbound calls from your Bird phone numbers or verify existing business numbers to display on customer handsets.
→Inspect ringing time, billable talk duration, final SIP response codes, and rejection reasons across your workspace's call legs.
→Separate production and sandbox traffic into dedicated workspaces, scope API keys to the exact channels each service or agent needs, and track permission changes in the audit log.