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Measure and improve Chatbot performance with analytics

Gain real-time insights into your chatbot's performance and optimize conversations for better customer engagement and satisfaction.

G

I

Measure and improve Chatbot performance with analytics

Gain real-time insights into your chatbot's performance and optimize conversations for better customer engagement and satisfaction.

G

I

Measure and improve Chatbot performance with analytics

Gain real-time insights into your chatbot's performance and optimize conversations for better customer engagement and satisfaction.

All-in-one AI Platform for your business

Unify Data, Unleash AI: Build Your Workforce

All-in-one AI Platform for your business

Unify Data, Unleash AI: Build Your Workforce

All-in-one AI Platform for your business

Unify Data, Unleash AI: Build Your Workforce

Access advanced conversation analytics

Monitor crucial performance indicators including conversation length, resolution rates, and engagement metrics in real-time. Make data-driven adjustments to improve your chatbot's effectiveness instantly.

Access advanced conversation analytics

Monitor crucial performance indicators including conversation length, resolution rates, and engagement metrics in real-time. Make data-driven adjustments to improve your chatbot's effectiveness instantly.

Access advanced conversation analytics

Monitor crucial performance indicators including conversation length, resolution rates, and engagement metrics in real-time. Make data-driven adjustments to improve your chatbot's effectiveness instantly.

Rapidly test and iterate your chatbot

Test changes instantly with our Replay Conversation feature. Simulate real-world scenarios and iterate on your chatbot's responses for continuous improvement.


Rapidly test and iterate your chatbot

Test changes instantly with our Replay Conversation feature. Simulate real-world scenarios and iterate on your chatbot's responses for continuous improvement.


Manage your virtual agent across any channel

Monitor individual AI Agent performance across all deployed channels. Track resolution rates, handover frequency, and chat volumes to optimize your virtual workforce effectiveness.


Manage your virtual agent across any channel

Monitor individual AI Agent performance across all deployed channels. Track resolution rates, handover frequency, and chat volumes to optimize your virtual workforce effectiveness.


Manage your virtual agent across any channel

Monitor individual AI Agent performance across all deployed channels. Track resolution rates, handover frequency, and chat volumes to optimize your virtual workforce effectiveness.


Understand customer intent and interactions

Use AI-powered sentiment analysis to understand customer emotions and interaction quality. Track response accuracy and automatically identify areas of improvement.

Understand customer intent and interactions

Use AI-powered sentiment analysis to understand customer emotions and interaction quality. Track response accuracy and automatically identify areas of improvement.

Enterprise-Grade analytics

Access customizable dashboards with persistent filters for teams and agents. Handle large-scale chatbot operations with comprehensive analytics and monitoring capabilities.


Enterprise-Grade analytics

Access customizable dashboards with persistent filters for teams and agents. Handle large-scale chatbot operations with comprehensive analytics and monitoring capabilities.


Enterprise-Grade analytics

Access customizable dashboards with persistent filters for teams and agents. Handle large-scale chatbot operations with comprehensive analytics and monitoring capabilities.


Enterprise-Grade analytics

Access customizable dashboards with persistent filters for teams and agents. Handle large-scale chatbot operations with comprehensive analytics and monitoring capabilities.


Customers

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng

Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris

Senior Product Manager for Growth

Intergrations

Integrate your existing apps, systems, and data sources

Customers

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng

Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris

Senior Product Manager for Growth

Intergrations

Integrate your existing apps, systems, and data sources

Customers

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng

Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris

Senior Product Manager for Growth

Intergrations

Integrate your existing apps, systems, and data sources

Unlimited possibilities: The AI-powered all-in-one business solution

Unify customer data, automate campaigns, and boost sales with AI technology

Unlimited possibilities: The AI-powered all-in-one business solution

Unify customer data, automate campaigns, and boost sales with AI technology

Unlimited possibilities: The AI-powered all-in-one business solution

Unify customer data, automate campaigns, and boost sales with AI technology

Any questions left unanswered?

What key metrics can I track with Bird's chatbot analytics?

Monitor total conversations, resolution rates, handover frequency, chat volumes, sentiment analysis, and response accuracy across all your AI Agents and channels.

How does Bird's analytics help improve chatbot performance?

Can I track performance across different channels?

How does Bird's analytics handle large-scale operations?

What real-time monitoring capabilities does Bird offer?

What makes Bird's analytics different from basic dashboards?

Any questions left unanswered?

What key metrics can I track with Bird's chatbot analytics?

Monitor total conversations, resolution rates, handover frequency, chat volumes, sentiment analysis, and response accuracy across all your AI Agents and channels.

How does Bird's analytics help improve chatbot performance?

Can I track performance across different channels?

How does Bird's analytics handle large-scale operations?

What real-time monitoring capabilities does Bird offer?

What makes Bird's analytics different from basic dashboards?

Any questions left unanswered?

What key metrics can I track with Bird's chatbot analytics?

How does Bird's analytics help improve chatbot performance?

Can I track performance across different channels?

How does Bird's analytics handle large-scale operations?

What real-time monitoring capabilities does Bird offer?

What makes Bird's analytics different from basic dashboards?

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Newsletter

Stay up to date with Bird

By clicking "Subscribe" you agree to Bird's

Meet Jessica
Bird expert

Scan the code
Save, call or message Jessica

Newsletter

Stay up to date with Bird

By clicking "Subscribe" you agree to Bird's

Meet Jessica
Bird expert

Scan the code
Save, call or message Jessica

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