Default WhatsApp numbers
Use default numbers to send supported WhatsApp templates without connecting a number or completing Meta setup. You can see them on the Numbers page, marked Bird-managed in the WABA column.
Available numbers
| Number | Used for |
|---|---|
| Bird Verify | Authentication codes. |
| Authifly | Authentication codes sent with the authifly.com brand and templates. |
| Bird Notify | Notifications sent with supported default templates. |
The template and your region determine the sending number. Recipients see the number's business name, such as Bird Verify, rather than your business name.
Send with a default number
Choose a supported default template, whose slug starts with bird_. Omit from in the send request: Bird selects the number, and a from value is rejected for these templates. See Sending WhatsApp for the request format.
When to connect your own number
Connect your number to send under your own brand, use your own templates, receive messages, or send free-form replies during a customer service window. Default numbers do not receive messages for your workspace or send free-form content.
Related resources
Continue with the documentation, guides and examples for this topic. Resources are in English.
Watch the guideConnecting WhatsApp to Bird: from buying a number to a live channelUnderstand the conceptWhat is the 24-hour customer service window on WhatsApp?Use the toolWhatsApp message builderExplore the capabilityWhatsApp
Try the practice and get an implementation brief