Contacts &
audiences.
Bring your customer data together. Import contacts, organize audiences and personalize campaigns with the details you already know, through Bird MCP, the dashboard or API.
Trusted every day by teams that
build world-class software.
Find the people.
Prepare the audience.
Ask your agent to find a contact and inspect an audience before preparing a campaign. Bird MCP works with the same profiles and memberships your team sees in the dashboard.
Find the Returning customers audience and inspect its members. Show me the contact properties available for personalization. Do not modify membership or send anything.
Find Maya’s contact.
Show me her audience membership.
audiences_Foundlist contacts_Loadedlist
Maya Ling
A personal touch.
A wider reach.
Turn contact details into personal messages for the right audience.
Ready to build?
Bring your contacts.
Keep what makes them unique.
Import a spreadsheet and map its columns to contact details and custom properties. Keep your application connected through the API, so your team can use customer context in the next email or campaign.
Know the person.
Respect their preferences.
See a contact’s properties, audience memberships and recorded channel preferences together. Keep reusable audiences in sync with your CRM, then choose the channel and message that match the customer’s permission.
Contacts & audiences, explained.
Are audiences recalculated when a contact property changes?
Public audiences use static, explicit membership. If your CRM or warehouse computes a segment, synchronize the resulting additions and removals to Bird.
Does joining an audience subscribe someone to marketing?
No. Membership and preferences are separate. A campaign must respect the recipient’s consent, unsubscribes and other applicable sending checks.
Does removing someone from an audience delete the contact?
No. Removing membership leaves the contact record and its other audience memberships intact.
Scale without
losing control.
Organize teams in workspaces, control API access, and trace changes through audit logs.
Go further.
With Email.
Everything from your first send to delivery at scale.
Transactional email
Send receipts, confirmations and notifications.
Email marketing
Create broadcasts, newsletters and promotions.
Email API
Build email into your app or agent.
Email automation
Connect customer events to relevant messages.
Email templates
Create reusable, personalized emails.
Contacts & audiences
Organize contacts and maintain audiences.
SMTP relay
Connect your existing mail stack.
Inbound email
Receive replies and attachments.
Email deliverability
Authenticate senders and manage reputation.
Email analytics
Trace delivery, engagement and failures.
Inbox Insights
Measure inbox placement and run seed tests.
Competitive Insights
Explore competitor campaigns and sending patterns.
Start with one.
Build across channels.
Bring your next customer conversation into the same workspace.
Send, receive, and track email.
SMS
Send updates. Keep replies connected.
Rich messages and conversations.
Apple Messages
Help customers in Messages.
Voice
Connect calls and guide conversations.
Verify
Confirm access with a code.
Lookup
Check contact details before sending.
Mailbox
Give your application an inbox.
eSIM
Build mobile connectivity into your product.
Realtime
Keep your applications in sync.