View channel logs
Access details about every message sent from the Bird platform.
Step 1: How to access channel logs
To find channel logs, navigate to the admin tab (see toggle icon on the bottom left-hand side of the screen).
Click channels in the menu bar.
On the Manage Channels page, you can see all the different platforms Bird supports. Click on any installed platform you would like to see the logs on. For example, clicking on Email will show you all the channels (sending domains) installed for Email.
Click on any one of the installed channels to see more about the channel
Navigate to the Logs tab to view the list of detailed channel logs.
Step 2: Filtering Channel Logs
You can apply a date filter (7-day range at a time) and additional filters to look for a specific log. You can filter by
From, To: Search by email, phone, or custom identifier
Message Types
Email Subject (only for email)
MessageID
Direction: Outgoing / Incoming
Status
Message Tags
Failure Code
Batch ID
Clicking on the log itself will show further information, as shown below.
