Versioning
How versioning works.
When you create and publish a message template, this becomes the first "version" of your template.
At this stage, the template can no longer be directly edited, which helps to prevent accidental changes being made to message templates that are currently being used in Flows or Campaigns.
Instead, you can create a new "version" of your message template, which you can then edit and publish.
You can only have one version of a template in a "published" or live state at any given time.
How versioning works
Make a new version of a message template
Make a new version of a message template
Starting with a template that you have published, follow these steps to create a new version.
Go to Message Templates.
From the list of projects, select an "Active" message template.
In the top right-hand corner, click Clone and edit.
In the pop-up, click Clone and edit.
Edit your template.
When you are ready, click Publish.
In the pop-up, click Yes, publish new version to set your changes live, and replace the previous message template version with the updated version.
Now that you have created a new version of your message template, you will see it listed under Versions when you view that message template.
View the current version of a message template
Go to Message Templates.
From the list of projects, select an "Active" message template.
In the top right-hand corner, click View latest template.
View a previous version of a message template
Go to Message Templates.
From the list of projects, select an "Active" message template.
Locate the version that you want to view, click the three dots on the right-hand side, and click View version.
