Manage AI conversations with abandonment rules and nudges
Learn how to keep AI conversations active and engaging in Bird. In this guide, you'll learn how to:
Set up abandonment rules for inactive conversations
Configure different timeout settings for chat and email
Create nudge messages to re-engage customers
Customize timing and messaging for different scenarios
Test and monitor your conversation management settings
More How-to’s
Explore additional videos and step-by-step guides to help you move forward.
