Supercharge your Customer Service with AI-powered agents

Supercharge your Customer Service with AI-powered agents

Supercharge your Customer Service with AI-powered agents

Deliver fast, personalized support 24/7 across any communication channel, in any language.

Deliver fast, personalized support 24/7 across any communication channel, in any language.

Deliver fast, personalized support 24/7 across any communication channel, in any language.

By clicking "See Bird" you agree to Bird's Privacy Notice.

By clicking "See Bird" you agree to Bird's Privacy Notice.

Up to 87%

Up to 87%

Up to 87%

AI handled resolutions

AI handled resolutions

AI handled resolutions

80%

reduction in time to resolution

Up to 40%

Up to 40%

Up to 40%

cost savings through reduced need for live agents

cost savings through reduced need for live agents

cost savings through reduced need for live agents

AI-powered Customer Service revolution

Deliver fast, personalized support 24/7 across every channel

Always-On Customer Service

Provide 24/7 support without expanding headcount

Omnichannel support

Meet customers on their preferred channels

Personalized conversations

Make every customer feel valued with tailored support

Resolve issues faster with intelligent automation

AI agents tap into your knowledge base to provide accurate answers in seconds

AI agents work around the clock to resolve customer issues, even while your team is offline. Customers get the help they need, whenever they need it.

Always-On Customer Service

Provide 24/7 support without expanding headcount

Omnichannel support

Meet customers on their preferred channels

Personalized conversations

Make every customer feel valued with tailored support

Resolve issues faster with intelligent automation

AI agents tap into your knowledge base to provide accurate answers in seconds

AI agents work around the clock to resolve customer issues, even while your team is offline. Customers get the help they need, whenever they need it.

Always-On Customer Service

Provide 24/7 support without expanding headcount

Omnichannel support

Meet customers on their preferred channels

Personalized conversations

Make every customer feel valued with tailored support

Resolve issues faster with intelligent automation

AI agents tap into your knowledge base to provide accurate answers in seconds

AI agents work around the clock to resolve customer issues, even while your team is offline. Customers get the help they need, whenever they need it.

Automating Customer Support across various touchpoints

Frequently asked questions

Handle routine customer inquiries, freeing up agents for complex issues

Customer service

Perform customer service tasks, giving agents back their time

Gathering feedback

Gather customer feedback and insights through interactive surveys

Appointment booking

Assist with booking appointments and scheduling without human intervention

Conversation management

Natural language processing

Our AI agents comprehend and interpret customer queries in a human-like manner, ensuring accurate understanding and effective responses

Multi-language support

Break down language barriers with our AI-driven multi-language support

Contextual understanding

Empower your AI agents to understand the context of each conversation. By analyzing previous interactions and customer data, our agents maintain context throughout the dialogue

User intent recognition

Equip your AI agents with the ability to recognize user intent accurately. Our technology identifies underlying customer needs and intentions, enabling our agents to anticipate queries, suggest solutions, and proactively address concerns

Integration and deployment

API connectivity with external services

Seamlessly integrate our AI solution into your existing ecosystem. Our platform offers robust API connectivity, enabling effortless communication and data exchange

Easy embedding into websites and apps

Effortlessly deploy our AI agents on your websites and applications. Our solution offers simple and flexible embedding options

Customizable user interfaces

Tailor the AI experience to match your brand and user preferences. Our solution provides customizable user interfaces, empowering you to design and modify the look and feel of the AI interaction

Compliance with data privacy standards

Rest assured with our commitment to data privacy and security. Our AI solution complies with rigorous data protection standards, ensuring the confidentiality and integrity of customer information

Continuous improvement

Create a source of truth for your knowledge bases

Establish a centralized repository of knowledge to empower your AI agents

Customize AI Agent personality and instructions

Shape the personality and behavior of your AI agents to align with your brand identity and customer preferences

Dig deep into the “why” to improve interactions

Gain valuable insights into customer interactions to drive continuous improvement

Track AI resolutions versus handovers

Monitor the efficiency and effectiveness of your AI agents in resolving customer issues. Our platform enables you to track and analyze AI-driven resolutions versus escalations to human agents

Intuitive products

built for the Enterprise

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

Connect your existing tools and data sources with ease

Your new standard in Marketing, Payments & Sales. Its Bird

Leading brands use Bird to transform customer data into growth on channels like WhatsApp, SMS, and Email.

By clicking "See Bird" you agree to Bird's Privacy Notice.

By clicking "See Bird" you agree to Bird's Privacy Notice.