Always-On Chat
Empower your business to build stronger customer relationships and enhance operational efficiency with Bird's versatile customer support solutions.
Boost sales and satisfaction with Live Chat
Always-on support, efficient resolutions, and personalized engagement.
Multi-Channel Engagement
Support your customers across all channels, in one place.
Engage across all channels
Consolidate customer interactions into a unified platform, delivering consistent and efficient support, while enhancing customer satisfaction and engagement.
Seamless and personalized experience
Leverage customer data and insights to tailor interactions across channels, ensuring each interaction feels unique and relevant.
Efficient Support Tools
Streamline customer interactions with instant insights.
Quick access to customer information
Instantly retrieve past interactions, purchase history, and preferences to provide personalized and informed assistance.
Handle multiple chats simultaneously
Bird supports efficient multitasking, enabling agents to engage with several customers at once without compromising quality.
24/7 Availability
Deliver round-the-clock support with AI-powered chatbots.
Assistance at all hours
Support your customers even outside of regular office hours.
Enhance customer satisfaction
Elevate satisfaction levels with always-on assistance.
Capture leads all day, everyday
Drive continuous engagement and lead generation.
For Enterprises
Intuitive products built for Enterprises
Anything you need for the best experience.
Unrivaled scale
We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.
In-depth access controls
The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.
World-class support
With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.
Global compliance
Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.