Always-On Chat
Empower your business to build stronger customer relationships and enhance operational efficiency with Bird's versatile customer support solutions
Boost sales and satisfaction
with Live Chat
Always-on support, efficient resolutions, and personalized engagement
Global, 24/7 Support
Support your customers no matter what time of day or where they're located
Efficient Support
Resolve issues more efficiently with quick access to customer information and simultaneous multiple chats
Sales boost
Personalize recommendations and assistance during a chat sessions, leading to a successful purchase and higher conversion rates
Multi-Channel Engagement
Support your customers across all channels, in one place
Engage across all channels
Consolidate customer interactions into a unified platform, delivering consistent and efficient support, while enhancing customer satisfaction and engagement
Seamless and personalized experience
Leverage customer data and insights to tailor interactions across channels, ensuring each interaction feels unique and relevant
Efficient Support Tools
Streamline customer interactions with instant insights
Quick access to customer information
Instantly retrieve past interactions, purchase history, and preferences to provide personalized and informed assistance
Handle multiple chats simultaneously
Bird supports efficient multitasking, enabling agents to engage with several customers at once without compromising quality
24/7 Availability
Deliver round-the-clock support with AI-powered chatbots
Assistance at all hours
Support your customers even outside of regular office hours
Enhance customer satisfaction
Elevate satisfaction levels with always-on assistance
Capture leads all day, everyday
Drive continuous engagement and lead generation
Intuitive products
built for the Enterprise
Unrivaled scale
We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.
In-depth access controls
The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.
World-class support
With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.
Global compliance
Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.
Connect your existing tools and data sources with ease
Your new standard in Marketing, Payments & Sales. Its Bird
Leading brands use Bird to transform customer data into growth on channels like WhatsApp, SMS, and Email.