Enhance customer experience through Bird's AI-powered Automations

Unlock effortless engagement with one-click access to tailored solutions.

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By clicking "Get a Demo" you agree to Bird's

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By clicking "Get a Demo" you agree to Bird's

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AI-powered personalized assistance

Empower your audience with instant assistance and personalized recommendations powered by AI.

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Streamline support processes across industries

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E-commerce & Retail
Automate order status updates, return processing, and product recommendations.
SaaS & Technology
Streamline onboarding, feature requests, and bug reporting workflows.
Financial services
Automate account verification, fraud detection, and secure messaging.
Travel & Hospitality
Simplify booking modifications, refund processing, and loyalty program management.

E-commerce & Retail
Automate order status updates, return processing, and product recommendations.
SaaS & Technology
Streamline onboarding, feature requests, and bug reporting workflows.
Financial services
Automate account verification, fraud detection, and secure messaging.
Travel & Hospitality
Simplify booking modifications, refund processing, and loyalty program management.

E-commerce & Retail
Automate order status updates, return processing, and product recommendations.
SaaS & Technology
Streamline onboarding, feature requests, and bug reporting workflows.
Financial services
Automate account verification, fraud detection, and secure messaging.
Travel & Hospitality
Simplify booking modifications, refund processing, and loyalty program management.

Bid farewell to ineffective automation

Our flows gather shopper details such as location, size, preferences, and purchase history to provide precise and tailored responses.

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Triggers

Use Triggers to define which events initiate a workflow——from Shopify checkouts, to Agent actions and incoming messages.

Actions

Perform tasks like updating customer details, replying to messages, or looking up the latest order status.

Effortlessly constructed for diverse use cases

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Tailored to you

Address a spectrum of shopper needs, from product recommendations and sizing guidance to returns policies, troubleshooting, and beyond.

Built for Omnichannel

Easily automate and adjust message rules for two-way customer conversations across all popular channels.

Allow agents to focuson more intricate issues

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Manage simple, repetitive inquiries

Leave the most frequently asked questions to to Flows.

Seamless transition

When Flows are escalated to a human agent, they have access to every step the customer took, and you ensure a seamless transition.

Accessible across numerous channels

Use Flows through the chat widget, Help Center, and Contact Form. Email functionality coming soon.

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For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

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Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

See All Features

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

See All Features

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

Connect your existing tools and data sources with ease