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E15043 — WhatsAppTemplateBusinessNotVerified

An authentication template needs a verified business, and Meta has not verified the business behind this WhatsApp Business Account.

  • HTTP status: 412
  • Type: precondition_error
  • Name: WhatsAppTemplateBusinessNotVerified

What to do

Meta verifies your business in Meta Business Suite, on the business portfolio that owns this WhatsApp Business Account. See https://bird.com/en-us/docs/knowledge-base/whatsapp/business-verification for what Meta asks for and how to submit. The decision is Meta's alone: we cannot approve or accelerate it. Once Meta verifies the business, allow up to a few hours before you create the template again, because we re-read the verdict from Meta periodically rather than at the moment you ask. Marketing and utility templates are unaffected and can be created meanwhile.