SMS destination

Puerto Rico

Puerto Rico

Dialing code +1 · North America. Everything you need to send compliant SMS to Puerto Rico with the Bird SMS API.

Policy last updated July 15, 2026

What you can send

SMS
WhatsApp

Two-way messaging

Supported

Sender types

Every way you can originate a message to this country, with how each is cleared for use and how long that takes. Listed best route first.

SenderActivationSetup timeNotes
Short codeShort-code provisioningVariesSupports two-way replies.
Toll-free numberToll-free verificationVariesSupports two-way replies.
Long code (10DLC)10DLC registrationVariesSupports two-way replies.

Rules & regulations

What local regulators expect before you send, as the destination's own policy record states it.

ConsentOpt-in required
Template approvalRequired
Quiet hoursNone

What this market refuses

High-risk financial services

  • Payday loans
  • Short-term high interest loans
  • Auto loans
  • Mortgage loans
  • Student loans
  • 3rd party Debt collection
  • Gambling/sweepstakes
  • Stock alerts
  • Cryptocurrency

Get-rich-quick schemes

  • Deceptive work-from-home programs
  • Risky investment opportunities
  • Multi-level marketing

Job postings *

*Exceptions are permitted if the message sender is the one doing the hiring

Carriers’ product competition

  • Competing products & services (e.g. home & mobile phone services)

Debt forgiveness

  • Debt consolidation
  • Debt reduction
  • Credit repair programs

Controlled substances

  • Alcohol
  • Cannabis and CBD
  • Tobacco and vape
  • All Schedule I and II drugs by the U.S. Controlled Substances Act

Others

  • Phishing
  • Firearms
  • Pornography or sex content
  • Profanity or hate speech
  • Fraud and scam
  • Deceptive marketing
  • Lead generation
  • Affiliate marketing (sharing user’s info with 3rd parties)

One API

How sending works

You send to every destination through the same endpoint and the same keys. Bird picks a compliant route for the country, applies opt-out handling on every message, and reports delivery from carrier receipts. The country-specific part is which sender you register. The API call does not change.

Sending to Puerto Rico, answered

What senders ask before their first message to Puerto Rico.

Do I need to register a sender before sending SMS to Puerto Rico?
Yes. Every sender here must be registered before it can send: a short code, a toll-free number, and a 10DLC long code. For a 10DLC long code you register your brand and a campaign with The Campaign Registry, then link the number to that campaign. Messages flow once all three are approved. A toll-free number goes through toll-free verification instead, a separate process from 10DLC. Short codes are assigned by Bird rather than bought, and only reach numbers inside the country.
Can I use an alphanumeric sender ID in Puerto Rico?
No. Bird offers a short code, a toll-free number, or a 10DLC long code here instead.
Can I receive replies from Puerto Rico?
Yes, if you send from a short code, a toll-free number, or a 10DLC long code. Replies are delivered to you as signed webhooks.
Are there quiet hours for SMS in Puerto Rico?
No. There are no quiet hours here.
Do I need consent before messaging someone in Puerto Rico?
Yes. The recipient must opt in before you send the first message. Every message must offer a way to opt out.
What other channels can Bird reach Puerto Rico on?
WhatsApp and Voice, from the same account and API.

The rest of the SMS platform

One API, one set of keys. Explore the other capabilities.

Sender-ID registrationPre-register alphanumeric and dedicated senders where countries require it.Routing190+ countries, 240 direct-to-carrier links, and automatic failover.NumbersLong codes, short codes, toll-free, and alphanumeric sender IDs.SendingThe send API: segments, Unicode safety, batch, and idempotency.Two-wayInbound SMS and conversational replies as HMAC-signed webhooks.All destinationsCoverage, sender types, and rules for every country Bird reaches.

Put it into practice.

Continue with the documentation, guides and examples for this topic. Resources are in English.

Implementation guideSMS overviewExplore the capabilitySMS destinations
Get an implementation brief

Start sending to Puerto Rico

Create a workspace, register a sender, and send your first message from the same API you will scale on.

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Start with one channel.
Add the others when you're ready.

A test API key is yours immediately. Production unlocks when you add a payment method and verify a sender.

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