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Marketing Cloud

Post-purchase thank you

Post-purchase thank you

In this lesson, you'll learn how to set up a post-purchase thank you Journey for SMS and WhatsApp. We'll guide you through installing necessary channels and Shopify, preparing message templates, and creating the Journey using a template. You'll configure the Shopify trigger for confirmed orders, set up conditions to check for WhatsApp or SMS subscriptions, and match variables in your message templates. By the end, you'll be ready to publish and activate your post-purchase thank you Journey.

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