Academy Courses

Marketing Cloud

Build your own journey

Build your own journey

In this lesson, you'll learn the basics of building custom Journeys in Bird. We guide you through selecting and configuring triggers that initiate your Journey, such as checkout started, added to list, added to segment, or date property. You'll learn to set up conditional branches to check for customer subscriptions to SMS, WhatsApp, or email. We'll show you how to add messages for each channel and ensure all customers are appropriately reached. By the end, you'll be ready to publish and run your custom Journey.

Ready to get started?

Create your free account

Dive right in and try Flows for yourself — Start automating today. No trials or credit card required.

Talk to an expert

See first hand how Bird can help your business grow faster with a tailored demo from our experts.