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Frequently asked questions

How do I connect my channels (email, social media, chat) to Birds Inbox?

Bird Inbox brings together all your customer communication channels in one powerful interface. 

Our channel library makes it easy to connect email, WhatsApp, SMS, social media, and more – 

all managed from a single platform.

Connect your channels:

  • Choose from our extensive channel library

  • Follow guided setup for each channel

  • Enable instant message routing to your inbox

  • Access channel-specific features and capabilities




Need specific setup details? Visit our Academy for step-by-step guides.

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