Craft timely and tailored messages that prompt action throughout the customer's journey.
Gather customer data, including purchase history and browsing activity to develop personalized and targeted campaigns in Bird’s intuitive builder.
Triggered journeys
Automatically trigger messages to customers to encourage them to make a purchase. Notify customers when their order is on its way.
Data synchronisation
Seamlessly sync real-time data between your store and combine it with any other tool you use.
360 customer profiles
Build unified customer profiles based on customers' preferences, behaviours, activities and more.
Granular segmentation
Segment customers based on purchase behaviour or preferences for targeted campaigns and dynamic journeys.
Multi-channel support
Send personalized messages on multiple channels like SMS, email and WhatsApp, based on customer preferences.
In-depth reporting
Measure, compare and optimize your campaigns with pre-built dashboards. Compare campaign performance by channel and optimize or make changes in real-time.
Build impactful campaigns for SMS, WhatsApp, and email within a single editor. Easily create, optimize, and scale up the channels you use with content management, pre-built templates, and omnichannel campaigns.
Build deep customer profiles with data synced, in real time, from your WooCommerce store and start sending compelling campaigns.
Customer profiles
Aggregate all data points, interactions, and touchpoints for each contact into a comprehensive, single view.
Activity history
View a contact's entire history with your business, from website visits, email interactions, purchases, product inquiries, and more, all in one place.
Automatic deduplication
Say goodbye to duplicate contacts with automatic identifier-based contact deduplication.