bird support-tickets viewed
Usage
Codebeispiel
bird support-tickets viewed <ticket-id> [flags]Description
Record that the authenticated user has seen this support thread. Bird uses the signal to suppress reply-notification email when the customer has already read the latest agent reply.
Procedure
Step 2 of 2 of "Read a support ticket and wait for a reply". Previous: bird support-tickets get.
Examples
Codebeispiel
bird support-tickets viewed <id>Options
| Name | Description |
|---|---|
| --idempotency-key | Deduplication key; a retry with the same key won't act twice |
Related
| Name | Description |
|---|---|
| bird support-tickets create | Open a support ticket with Bird |
| bird support-tickets get | Get a support ticket |
| bird support-tickets list | List support tickets |
| bird support-tickets reply | Reply to an existing support ticket |