入门介绍 Journeys
了解Bird的旅程构建器,并学习如何导航平台以创建新的个性化客户旅程。
如何构建您的第一个 Journey
了解如何使用Bird的可视化构建器开始构建强大的自动化客户旅程。在本指南中,您将学习:
如何使用模板开始或从头开始构建
设置触发事件,如结账放弃
添加带有模板变量的WhatsApp消息
创建跨渠道的备份通信路径
配置旅程结束逻辑
How to build a Journey for Abandoned checkout recovery
Learn how to create an abandoned cart recovery journey in Bird. In this guide, you'll learn how to:
Set up an automated workflow using the Abandoned Cart Recovery template
Configure Shopify event triggers and timing delays
Set conditions for targeting specific customer segments
Add and customize message templates for cart recovery
Expand your journey with additional actions and logic
Publish and activate your abandoned cart campaign
How to build a Journey for Welcome series
Welcome new subscribers with a series of personalized, well-timed messages. In this video, we’ll show you how to use Journeys to to set up a welcome series from scratch, including how to select your trigger, how to drag and drop ‘send message’ and ‘wait’ steps to build your journey, and how to check that your signup forms are funneling new subscribers into your welcome series correctly.
How to build a Journey to thank customers post-purchase
Learn how to create a post-purchase thank you journey in Bird. In this guide, you'll learn how to:
Connect your Shopify store to trigger messages after purchase
Set up channel conditions for SMS and WhatsApp subscribers
Create and customize message templates for each channel
Configure and publish your automated customer journey