Engagement Platform Knowledge Base
These guides describe Bird’s retired engagement platform. They are kept for customers still running on it, and they are not maintained.
Marketing
Learn how to use Bird Marketing with step-by-step guides for building campaigns, segmenting contacts, and automating journeys across email, SMS, and WhatsApp.
101 articles
Support
Learn how to use Bird for customer support with step-by-step guides for setting up your inbox, managing tickets, and handling conversations across channels.
22 articles
Developer
Learn how to build on Bird with developer guides covering the APIs, channels, voice numbers, and webhooks you need to send and receive messages at scale.
36 articles
AI
Learn how to use Bird AI with step-by-step guides for setting up AI Employees and putting automation to work across your marketing, support, and messaging.
8 articles