View SMS campaign report. Monitor delivery rates and performance of your SMS marketing

To view a campaign’s performance:

1. Go to Marketing > Campaigns.
2. Find the campaign you want to review.

Report overview

The Overview tab provides a high-level summary of your campaign activity, including the following metrics:

• Total – Total number of messages in the campaign.
• Queued – Messages that are waiting to be sent.
• Sent – Messages that have been sent.
• Delivered – Messages confirmed as delivered to the recipient’s device.

Details

The Details tab provides insight into how your campaign was configured:

• Campaign type – The type of campaign, such as Broadcast.
• Channel – The platform used to send the campaign, such as SMS.
• Sender – The number from which the campaign was sent.
• Recipients – The audience or list that received the campaign.
• Campaign status – The current state of the campaign (e.g., Processing, Sent, or Error).
• Template – The message template used in the campaign.
• Language – The language in which the campaign was sent.

Explore additional videos and step-by-step guides to help you move forward.

• View WhatsApp campaign reports
• View A/B test campaign reports
• Intro to measuring campaign performance