Create automated sequences that boost revenue. Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time, and turn product interest into profitable relationships.
Journeys that drive revenue at every step.
Automated sequences across every channel that adapt to customer behavior in real-time.
Reach customers at critical moments
Target customers exactly when they're most likely to convert — when they view products, abandon carts, or hit specific behavioral milestones.
Detailed trigger options
Choose from powerful triggers like checkout started, product views, list additions, or custom events from Shopify, Salesforce, and 100+ integrated platforms. Build journeys that respond to customer actions that drive your business.
Critical moment optimization
AI identifies the optimal timing for each touchpoint by analyzing customer behavior patterns. Cart abandonment sequences and welcome series hit customers exactly when they're most receptive.
Build unified experiences across every channel
Create seamless journeys across email, SMS, WhatsApp, and push notifications with smart delivery that adapts to customer preferences.
Cross-channel intelligence
Single workflows span multiple channels with smart routing based on customer preferences and engagement history. Create cohesive experiences that feel natural, not scattered.
Smart fallback logic
When messages go unread on one channel, journeys automatically switch to alternative methods. Every important message reaches your customers, regardless of where they're most active.
"With Bird we are able to adapt and run the same process through very heterogeneous markets: from Croatia to Uganda or Kazakhstan."
Deliver content that feels personally crafted
Dynamic content insertion based on specific products customers viewed, personal attributes, and real-time behavior data from any connected source.
Behavioral content personalization
Automatically insert product recommendations, pricing, and offers based on individual browsing and purchase history. Messages feel personal while running completely automatically.
Real-time data integration
Connect external data sources so every message contains current, relevant information. Customer preferences, inventory levels, and promotional offers update automatically.
Build sophisticated workflows in minutes
Drag-and-drop interface combined with proven templates lets anyone create complex customer journeys without coding.
Advanced workflow logic
Set up conditional branches, time delays, and audience splits that respond to customer behavior in real-time. Build journeys as simple or complex as your business needs.
Pre-built revenue-driving templates
Launch proven sequences for cart abandonment, product discovery, and customer re-engagement. Get high-impact journeys running in minutes, not weeks.
Trusted by companies that depend on their data.
See how leading brands use Bird to drive intelligent marketing.
Integrations
Connect every data source you use.
Pre-built integrations for your entire tech stack.
Connect instantly, no dev work required
Pre-built connectors for every platform in your stack. Start unifying customer data today, not next quarter.
One customer view across everything
Pull data from every system, create complete customer profiles. Your entire tech stack contributing to intelligent marketing.
Security & Compliance
Enterprise data platform built for scale.
Unlimited customer profiles with infrastructure you can trust.
Scale without limits, update in real-time
Process millions of profiles and billions of data points instantly. Customer data syncs across all systems the moment it changes.
Global compliance, enterprise security
SOC 2 Type II certified with GDPR, CCPA, HIPAA compliance. Data residency controls and granular access internationally.
Frequently asked questions
Bird supports unlimited branching, conditional logic, time delays, A/B splits, and cross-channel routing within a single journey. You can build simple 3-step welcome series or complex multi-week nurture flows with dozens of branches — all managed through the visual drag-and-drop builder.
Yes. A single journey can send emails, SMS, WhatsApp messages, push notifications, and in-app messages. Bird's smart routing selects the optimal channel for each customer based on their engagement history and preferences, with automatic fallback if a message goes unread.
Bird ingests real-time events from your website, app, CRM, and e-commerce platform — page views, cart additions, purchases, and custom events. Journeys can trigger on any of these events, so customers enter flows at the exact moment they take a meaningful action.
Yes. Bird includes proven templates for common use cases like cart abandonment, welcome series, post-purchase follow-up, and re-engagement. Templates are fully customizable and can be deployed in minutes, giving you a fast path to results while you build more complex flows.