Bird's automated WhatsApp messaging cuts response times, boosting customer satisfaction.
500,000
WhatsApp messages monthly
Our automation boosts operational efficiency, tripling productivity
Bird’s unified platform integrates WhatsApp with other communication channels like email, live chat, and social media
Integrated customer experience platform
Enhancing customer engagement with seamless WhatsApp integration
Streamlined Customer Support for a connected world
Global Customer Support
Manage customer inquiries from around the world using WhatsApp
Order updates
Keep your customers in the loop with automated shipping updates and order confirmations directly on WhatsApp
Unified customer conversations
Bring all your conversations—email, live chat, social media, and WhatsApp—into one place
Unified Inbox
Streamlined customer interaction management
Consolidate customer conversations
Bring together conversations from various channels—including WhatsApp, email, live chat, and social media—into a single platform
Enable faster response times
Automating repetitive tasks and leveraging real-time data insights, empowering your team to swiftly address customer inquiries and issues
Provide a centralized view for efficient support management
Equip your team with comprehensive insights and context, all in one place
Set up automations
Streamline workflows and boost efficiency
Automation features
Use features such as templates, routing, and integration with e-commerce platforms like Shopify and WooCommerce.
Enable faster responses
Streamline workflows and reduce manual effort
Cross-Channel Integration
Manage your customer support across all communication channels
Integrate WhatsApp with other communication channels
Maintain continuity in customer interactions
Deliver personalized support
Empower your team to understand individual needs and preferences
Intuitive products
built for the Enterprise
Unrivaled scale
We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.
In-depth access controls
The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.
World-class support
With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.
Global compliance
Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.
Connect your existing tools and data sources with ease
Your new standard in Marketing, Payments & Sales. Its Bird
Leading brands use Bird to transform customer data into growth on channels like WhatsApp, SMS, and Email.