Deliver unparalleled customer satisfaction

Stay attuned to customer needs and enhance customer service through feedback-driven improvements.

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By clicking "Get a Demo" you agree to Bird's

Privacy Statement

By clicking "Get a Demo" you agree to Bird's

Privacy Statement

Customer satisfaction ratings

Vital measure of your team's support effectiveness, providing direct feedback from customers.

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Captivate your audience

Leverage sentiment analysis for targeted strategies, setting your brand apart and driving sustained growth.

Customer Insights for Growth

Effortlessly identify areas for improvement with Bird's surveys, fostering continual growth and satisfaction.

Identify Growth Opps with CSAT Ratings

Enhance comprehension for effective agent coaching and satisfaction strategies.

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

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Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

See All Features

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

See All Features

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

Connect your existing tools and data sources with ease